JAMARI SEVERSON
Summary
Experienced and highly motivated in automotive customer service with four years of industry experience. Proven ability in delivering quality service, adapting quickly, and committing to continuous learning. Seeking opportunities in a challenging environment to further develop skills and contribute to company growth.
Overview
3
3
years of professional experience
Work History
Parts Inventory Control Specialist
AutoNation Honda Renton/CDJR
Renton, WA
03.2023 - 05.2024
- Managed and processed invoice orders for body shops requiring in-stock parts.
- Managed and monitored the movement of incoming stock parts
- Efficiently organized parts based on bin categories.
- Effectively utilized CDK Global to manage part transaction history, invoices, and bin location on a daily basis.
- Ensured accuracy of on-hand quantity through regular cycle counting.
- Coordinated with other departments to ensure efficient workflow processes.
Vehicle Transporter
Hertz Car Rental
Seattle, WA
05.2022 - 01.2023
- Demonstrated responsibility and quality care by transporting vehicles to various locations.
- Ensured accurate, valid, and complete information by maintaining proper record-keeping and effective communication with customers.
- Provide assistance and support to a wide range of customers, ensuring their needs are met and capturing essential information during customer interactions.
- Demonstrated reliability and adaptability by autonomously performing tasks with minimal supervision.
Parts Specialist
Eric's Import & Domestic Auto Services
Seattle, WA
11.2020 - 05.2022
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted and assisted visitors and customers, building rapport and retention by answering questions upon arrival.
- Coordinated the ordering process with various distributors to ensure timely fulfillment of customer orders.
- Ensured cleanliness and organization of parts counter and sales floor.
- Responsible for stocking and overseeing parts inventory.
Education
Associate of Arts - Business Administration And Management
Olympic College
Bremerton, WA07-2022
High School Diploma -
Foster Senior High School
Tukwila, WA06-2020
Skills
- Customer Relations
- Proficient In Microsoft Office (Word, Excel)
- Proficient in CDK Global
- Parts Identification
- Strong Problem Solving
- Flexibility/Adaptability
- Quick Learner
- Ability to Work Under Pressure and Time Constraints
Timeline
Parts Inventory Control Specialist
AutoNation Honda Renton/CDJR
03.2023 - 05.2024
Vehicle Transporter
Hertz Car Rental
05.2022 - 01.2023
Parts Specialist
Eric's Import & Domestic Auto Services
11.2020 - 05.2022
Associate of Arts - Business Administration And Management
Olympic College
High School Diploma -
Foster Senior High School
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