Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamarious O'Neal

GREENSBORO,North Carolina

Summary

Dynamic professional with extensive experience at Walmart, excelling in complaint resolution and sanitation practices. Proven track record in driving business growth and enhancing customer loyalty through effective management and training.


Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

10
10
years of professional experience

Work History

Team Member

Walmart
11.2015 - Current
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Assisted customers in selecting merchandise best suited to needs.
  • Addressed and resolved customer complaints in polite and professional manner.

Overnight Stocker

Walmart
04.2020 - 06.2020

Scanned shelves and product cases to locate expired, outdated, and spoiled items.

  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Maintained neat, organized stockroom free of hazards.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Inspected inventory to identify shortages and maintain consistent inventory.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Groc/GM/OTC Manager

Walmart
04.2017 - 04.2020
  • Managed budget implementations, employee evaluations, and contract details.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed employee reviews, training, schedules, and contract negotiations.

Education

Bachelor of Science - Cybersecurity

Southern New Hampshire University
11-2024

Skills

  • Complaint resolution
  • Hospitality and accommodation
  • Problem-solving
  • Teamwork and collaboration
  • Cleaning

Timeline

Overnight Stocker

Walmart
04.2020 - 06.2020

Groc/GM/OTC Manager

Walmart
04.2017 - 04.2020

Team Member

Walmart
11.2015 - Current

Bachelor of Science - Cybersecurity

Southern New Hampshire University
Jamarious O'Neal
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