Jamariun Kelly
Dallas
Summary
Highly motivated and detail-oriented professional with an Associate's Degree in Psychology and two years of experience in customer service and one year at Amazon. Possesses strong reading, writing, and comprehension skills, with fluency in English. Experienced in cybersecurity fundamentals and dedicated to leveraging a comprehensive skill set to contribute effectively.
Overview
2
2
years of professional experience
Work History
Front End Associate
Walmart
Shreveport, LA
12.2025 - 07.2026
- Assisted customers with product inquiries and service requests to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and handling various payment methods.
- Collaborated with team members to restock shelves promptly, ensuring product availability for customers.
- Maintained organized merchandise displays to ensure optimal inventory presentation and accessibility.
Warehouse Assembler
Amazon
Shreveport, LA
03.2025 - 11.2025
- Assembled products with precision, adhering to safety and quality standards.
- Operated material handling equipment, ensuring efficient movement of goods within warehouse.
- Collaborated with team members to streamline assembly processes, enhancing workflow efficiency.
- Conducted quality checks on assembled items, maintaining high standards for customer satisfaction.
Customer Service Representative
Advanced Call Center Technologies LLC
Shreveport, LA
02.2024 - 03.2025
- Resolved customer inquiries through effective communication and problem-solving strategies.
- Utilized CRM software to track and manage customer interactions efficiently.
- Assisted in training new team members on company policies and procedures.
- Collaborated with cross-functional teams to enhance service delivery and customer satisfaction.
Education
Associate of Arts - Counseling Psychology
Southern University At Shreveport
Shreveport, LA05.2026
High School Diploma -
Huntington Highschool of Excellence
Shreveport, LA05.2023
Skills
- Behavior observation
- De-escalation techniques
- Stress reduction techniques
- Suicide prevention
- Behavior management
- Patient safety management
- Crisis intervention
- Behavioral management
- Treatment Planning
- Product restocking
- Front-end performance optimization
- Time management
- Customer service
Timeline
Front End Associate
Walmart
12.2025 - 07.2026
Warehouse Assembler
Amazon
03.2025 - 11.2025
Customer Service Representative
Advanced Call Center Technologies LLC
02.2024 - 03.2025
Associate of Arts - Counseling Psychology
Southern University At Shreveport
High School Diploma -
Huntington Highschool of Excellence