Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Jamarnae Thomas

Newark,DE
Jamarnae Thomas

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

3
years of professional experience
4
years of post-secondary education

Work History

Adecco Staffing- Citi
Newark, DE

Data Entry Clerk
01.2022 - Current

Job overview

  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Obtained scanned records and uploaded into database.
  • Entered data into Citi system according to formatting standards.
  • Completed data entry tasks with accuracy and efficiency.

Lowe's Home Improvement
Philadelphia, Pa, DE

Customer Service Associate
10.2020 - 01.2022

Job overview

  • Assist Guests with General Merchandise
  • Checkout Guests
  • Sort and Restock Returns
  • Process Returns
  • Train New Associates
  • Process Internet & In-Store Orders
  • Answer Phones and Direct Calls
  • Credit Card Apps
  • RTM Items
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Stivers- SAS Retail Services
Conshohocken, Pa

Retail Merchandiser
07.2020 - 09.2020

Job overview

  • Safely and efficiently stock new or changing products by following the Retailer store schematic
  • Clean, straighten or assemble shelves/racks and display cases following measurement guidelines
  • Check code dates, rotate products that may be old or slow moving and remove unsaleable items
  • Re-tag shelves in the store
  • Will work on the authorization of items to meet Client shelf schematic standards
  • Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
  • Planned and coordinated product availability for advertising and promotion purposes.

Walmart
Glenolden, Pa

Cashier
10.2019 - 04.2020

Job overview

  • Assist Guests with General Merchandise
  • Checkout Guests
  • Sort and Restock Returns
  • Maintain Frontend
  • Train New Associates
  • Attend to self-checkout
  • Prevent theft
  • Zoning
  • Check In register drawers

Education

Overbrook High School

Highschool Diploma
09.2017 - 05.2019

University Overview

West Chester University

Bachelor of Social Science Criminal from Justice
08.2019 - 08.2021

University Overview

University of Phoenix

Bachelor of Social Science Criminal from Remote, Justice
08.2021 - Current

University Overview

Skills

    Word processing

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Accomplishments

Accomplishments

    Member of the National Society of Leadership and Success

Timeline

Data Entry Clerk
Adecco Staffing- Citi
01.2022 - Current
University of Phoenix
Bachelor of Social Science Criminal from Remote, Justice
08.2021 - Current
Customer Service Associate
Lowe's Home Improvement
10.2020 - 01.2022
Retail Merchandiser
Stivers- SAS Retail Services
07.2020 - 09.2020
Cashier
Walmart
10.2019 - 04.2020
West Chester University
Bachelor of Social Science Criminal from Justice
08.2019 - 08.2021
Overbrook High School
Highschool Diploma
09.2017 - 05.2019

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Jamarnae Thomas