Jamarqhus Keith
Birmingham,AL
Summary
Results-driven team player adept at performing cable installations, repairs and improvements for residential and company clients. Safety-driven and skilled in operation equipment, calibrating systems and training users. Experienced in customer relations, regional cabling and building installations. Detail-oriented and reliable with top communication and multitasking strengths. Excellent communicator with top technical and problem-solving abilities. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
3
3
years of professional experience
Work History
Cable Technician III
Spectrum
05.2021 - Current
- Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
- Enhanced network performance for clients through regular maintenance and system upgrades.
- Streamlined cable installation processes, resulting in faster service delivery to customers.
- Conducted comprehensive site surveys to identify optimal locations for cable infrastructure installations.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Performed preventive maintenance of telecommunications equipment.
- Installed and configured new devices and system components.
Education
No Degree - Computer Science
Jefferson State Community College
Birmingham, ALHigh School Diploma -
Clay-Chalkville High School
Pinson, AL05.2008
Skills
- Customer Service
- Equipment Installation and Repair
- Educating Customers
- Configuring Equipment
- Fiber Optic Splicing
- Analytical Thinking
- Problem Solving
Timeline
Cable Technician III
Spectrum
05.2021 - Current
No Degree - Computer Science
Jefferson State Community College
High School Diploma -
Clay-Chalkville High School
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