Ja'Maya Lester
Tallahassee,FL
Summary
Motivated and BLS-certified healthcare professional with a strong background in administrative support, customer service, and teamwork. Committed to optimizing operational efficiency and providing patient-centered care. Seeking an entry-level position in the workforce to make valuable contributions to the delivery of quality healthcare services while furthering education in Health Sciences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Divine Beauty Co.
05.2023 - Current
- Scheduled appointments and managed calendars to ensure seamless daily operations
- Designed and distributed promotional materials to increase client engagement
- Provided organizational support, including client communications and record management
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Customer Service Representative
QuikTrip Corporation
07.2020 - Current
- Delivered exceptional service to a high volume of customers, ensuring satisfaction and efficiency
- Maintained operational standards, including inventory control and cleanliness
- Assisted in training new team members, fostering a collaborative work environment
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Team Member - Food Service & Sales
Popeyes Louisiana Kitchen
12.2018 - 05.2020
- Processed orders accurately and efficiently, maintaining quality service standards
- Balanced cash transactions and ensured compliance with company policies
Education
Bachelor of Science - Health Sciences
12.2024
- Dean's List: Fall 2022, Summer 2023, Summer 2024, Fall 2024
- Honor Roll: Spring 2023
Skills
- Administrative Support
- Customer Service
- Technical Proficiency
- Healthcare Knowledge
- Adaptability & Teamwork
- Event Coordination
- Computer skills
Certification
- Basic Life Support (BLS), American Heart Association
- E-cigarettes and Vaping Awareness, AHEC Education
Healthcare Related Experience
FAMU Active Volunteer Efforts (FAVEs), Tallahassee, FL, Fall 2023 - Spring 2024
- Participated in community health initiatives, including campus event support and environmental clean-ups., Contributed to student health awareness events, showcasing organizational and event-planning skills.
Member, Government Accountability Subcommittee, FAMU Senate, Tallahassee, FL, 12/23 - 04/23
- Evaluated senators to ensure adherence to assigned responsibilities, enhancing organizational and interpersonal skills., Collaborated effectively with a diverse team to maintain accountability standards.
Timeline
Administrative Assistant - Divine Beauty Co.
05.2023 - Current
Customer Service Representative - QuikTrip Corporation
07.2020 - Current
Team Member - Food Service & Sales - Popeyes Louisiana Kitchen
12.2018 - 05.2020
Florida A&M University - Bachelor of Science, Health Sciences
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