Ja’Maya Sistrunk
Birmingham,AL
Summary
Professional and reliable with experience in retail, logistics, and fast paced environments. Proven ability to work efficiently in high-paced settings, while maintaining strong attention to detail and excellent communication skills. Fast Learner with a commicommitment to provide top tier service and support.
Overview
6
6
years of professional experience
Work History
Process Assistant
Amazon
Bessemer, AL
04.2020 - Current
- Supported daily operations in a fast paced warehouse environment.
- Assisted in training all new associates and improving workflow effiency.
- Managed inventory accuracy and ensured timely order processing.
- Anything the associates need I'm who they call.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Established administrative work procedures to track staff's daily tasks.
City Carrier Assistant
United States Post Office
Birmingham, AL
07.2024 - 11.2024
- Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Collaborated with fellow carriers to cover different routes when needed, demonstrating teamwork and flexibility.
Cashier Team Lead
Bath & Body Works
Birmingham, AL
11.2019 - 01.2020
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Communicated with customers and team members to solve problems.
- Restocked and organized merchandise in front lanes.
Education
Certificate -
Try Tec
High School Diploma -
Minor High School
Adamsville, AL05-2018
Skills
- Performance monitoring
- Attendance tracking
- Process documentation
- Process flows
- Process mapping
- Fast learner
- Workflow planning
- Employee communications
- Customer and client relations
- Customer service
Timeline
City Carrier Assistant
United States Post Office
07.2024 - 11.2024
Process Assistant
Amazon
04.2020 - Current
Cashier Team Lead
Bath & Body Works
11.2019 - 01.2020
Certificate -
Try Tec
High School Diploma -
Minor High School