Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamayyah karim

Dallas

Summary

Dynamic Patient Ambassador with a proven track record at Towne Health, adept at patient registration and confidentiality. Skilled in data entry and cultural sensitivity, I excel in addressing patient needs and fostering positive experiences. Recognized for my adaptability and reliability, I effectively communicate complex information to enhance patient understanding and satisfaction.

Overview

9
9
years of professional experience

Work History

Patient Ambassador

Towne Health
02.2023 - Current
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Verified patient insurance eligibility and entered patient information into system.
  • Greeted and assisted patients with check-in procedures.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.

Teacher

Merit School
01.2022 - 07.2023
  • Helped students explore concepts with engaging, learning-focused activities.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Adapted teaching methods and materials to meet students' varying needs.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Created and developed lesson plans to meet students' academic needs.

Brista

Startbucks
01.2019 - 01.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Monitored food inventory and supplies to prevent waste.

Nutrition Service Worker

Aamark
01.2016 - 02.2018
  • Developed nutrition plans addressing individual patient diabetes and food allergies.
  • Evaluated and revised menus to incorporate variety and meet evolving needs and preferences.
  • Assisted with preparation and serving of food in line with established nutrition guidelines.
  • Collaborated with healthcare professionals to provide optimal nutritional care for patients.
  • Provided support to individuals with special dietary need to meet unique nutritional requirements.
  • Maintained food and sanitation standards to prevent food-borne illness and promote health.
  • Inspected dishes and utensils for cleanliness.
  • Maintained clean and safe work environment.
  • Served meals to customers according to established guidelines.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.

Education

High School Diploma -

San Diego Youth Build
San Diego, CA
05-2012

Skills

  • Data entry proficiency
  • Cultural sensitivity
  • Medical terminology
  • Healthcare
  • Reliability
  • Patient registration
  • Database search and data entry skills
  • Computer literacy
  • Patient needs assessment and referral
  • Multitasking Abilities
  • Patient confidentiality and data security
  • Public speaking
  • Goal setting
  • Adaptability and flexibility

Timeline

Patient Ambassador

Towne Health
02.2023 - Current

Teacher

Merit School
01.2022 - 07.2023

Brista

Startbucks
01.2019 - 01.2022

Nutrition Service Worker

Aamark
01.2016 - 02.2018

High School Diploma -

San Diego Youth Build

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