Jamee Parker
Twisp
Summary
Dedicated Patient Service Representative with 20 years of experience in appointment scheduling, HIPAA compliance, and insurance verification. Committed to delivering exceptional service and effective communication in fast-paced healthcare environments.
Detail-oriented professional with extensive experience in managing patient interactions and scheduling. Known for strong problem-solving skills and the ability to ensure accurate patient information collection, enhancing service delivery and communication between patients and healthcare providers.
Overview
21
21
years of professional experience
Work History
Patient Service Representative
University of Washington Medical Center
Seattle, WA
09.2000 - 04.2021
- Managed patient scheduling and appointment confirmations using electronic health record systems.
- Provided exceptional customer service, addressing patient inquiries and resolving concerns efficiently.
- Ensured accurate collection of patient information during registration processes for improved service delivery.
- Coordinated communication between patients and healthcare providers to facilitate timely care access.
Education
Associate of Science - American Sign Language
Seattle Central Community College
Seattle, WA06.1998
Skills
- Customer service
- HIPAA compliance
- Insurance verification
- Insurance verifying
- Appointment scheduling
Timeline
Patient Service Representative
University of Washington Medical Center
09.2000 - 04.2021
Associate of Science - American Sign Language
Seattle Central Community College