Dedicated Veteran with exceptional communication, organization and technical skills. Strong leader who demonstrates skills to get the job completed. Flexible and determined to succeed, and progress career within a growing organization.
Hi, I’m
Jamee Akins
McDonough,GA
Summary
Overview
15
years of professional experience
Work History
Wrecker 1
Dispatcher
04.2023 - Current
Job overview
- Directed dispatching, routing and tracking of wreckers.
- Maintained updated and detailed records of multiple calls in physical and electronic database.
- Closely monitored dispatch board to prioritize daily calls.
- Planned, organized and managed work to accomplish consistent work within organizational standards.
- Sent out drivers to calls based on locations, needs and worker availability.
- Scheduled and dispatched drivers to location of where service is needed.
- Handled incoming calls and emails from customers regarding issues with towing and or service calls.
House Of Heroes
Home Health Care Provider
01.2023 - Current
Job overview
- Assisted patients with dressing, grooming and feeding needs.
- Completed household tasks for clients within private home settings.
- Assisted patients with handling daily chores, cleaning personal spaces and purchasing supplies.
- Provided patients with assistance in daily tasks, reducing burden on family members.
- Cooked tasty, nourishing meals for patients.
- Helped patients transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Encouraged patients to participate in safe physical activity daily to help boost mood and improve overall wellness.
- Followed nutritional plans to prepare optimal meals.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Checked vital signs on daily basis and contacted supervisor if needed concerning patient health concerns or behavioral changes.
PREMIER EMS ATLANTA
Non-Emergency Dispatcher
09.2019 - 06.2022
Job overview
- Directed and monitored services for compliance with communication, quality and performance standards.
- Triaged incoming calls to coordinate effective responses.
- Checked equipment for malfunctions and coordinated repair or replacement.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official EMS while tracking data in real-time environments.
- Relayed latest information to first responders via electronic means, and telephone calls
- Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Army
Petroleum Specialist
01.2011 - 03.2018
Job overview
- Regulated variables such as temperature and pressure to maintain optimal flow.
- Handled and transported fuel to vehicles and aircraft.
- Supervised reception, storage and shipping of fuel.
- Assembled refueling systems and equipment and performed quality assurance.
- Tested fuel products and handled hazardous materials.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
Army
Automated Logistical Specialist 92A
01.2011 - 03.2018
Job overview
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Handled day-to-day shipping and receiving overseeing multiple packages per day.
- Divided and categorized cargo received.
- Conducted inventory audits.
Dairy Queen Grill & Chill
Cashier
04.2008 - 04.2010
Job overview
- Operated cash register for cash, check and credit card transactions.
- Worked flexible schedule and extra shifts.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Took orders at drive-thru and front counter and processed payments.
- Demonstrated outgoing and friendly behavior and positive attitude with staff and customers.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Education
Strayer University, Morrow, GaMorrow, GA
No Degree from Health Information Technology
05.2026
University Overview
Henry County High SchoolMcdonough, GA
High School Diploma
05.2010
University Overview
Skills
- Military Experience
- Prioritizing Calls
- Database Maintenance
- Customer Service Standards
- Dispatcher Monitoring
- Dispatch of Drivers
- Driver Communications
- Safety Processes
- Active Listening
- Microsoft Word
- Patient Care
- First Aid and Safety
- Recording Vital Signs
- Filing Documents
- Medical Emergency Response
Timeline
Dispatcher
Wrecker 1
04.2023 - Current
Home Health Care Provider
House Of Heroes
01.2023 - Current
Non-Emergency Dispatcher
PREMIER EMS ATLANTA
09.2019 - 06.2022
Petroleum Specialist
Army
01.2011 - 03.2018
Automated Logistical Specialist 92A
Army
01.2011 - 03.2018
Cashier
Dairy Queen Grill & Chill
04.2008 - 04.2010
Strayer University, Morrow, Ga
No Degree from Health Information Technology
Henry County High School
High School Diploma
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