Shalonda Mahoney
Newark,NJ
Summary
Cooperative and supportive colleague seeking to secure a challenging position with an organization that will utilize my skills, while offering an opportunity for development and professional growth. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
28
28
years of professional experience
1
1
Certification
Work History
PSO Officer /911 Dispatcher
NJIT Police
Newark, NJ
07.2023 - Current
- Developed and implemented policies and procedures to ensure compliance with government regulations.
- Ensured the safety of personnel, equipment, and materials through the enforcement of safety protocols.
- Monitored all operations for potential security risks and threats.
Security Officer
Securitas
Newark, United States
07.2022 - Current
- Checked for safety hazards and took corrective action when necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Monitored surveillance cameras and responded to suspicious activity.
Security Officer
Federal Protective Service
Plainfield, United States
05.2022 - Current
- Work in Meth Clinic doing Security
- Checked for safety hazards and took corrective action when necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
Security Officer
Allied Universal Security Officer
New Brunswick, United States
12.2020 - Current
- Security officer patrol do tours walking and driving and inside booth singing in and out
- Checked for safety hazards and took corrective action when necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Monitored surveillance cameras and responded to suspicious activity.
Armed Security Officer
Odom Private Detective And Security Services
Newark, NJ
06.2022 - 03.2024
- Patrolled assigned areas to detect suspicious activities and persons.
- Monitored surveillance cameras to detect any criminal activity or violations of policy.
- Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
Security Officer
24/7 Security
Bloomfield, United States
04.2019 - 05.2022
- Worked at schools and Constructions sites
- Checked for safety hazards and took corrective action when necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
Security Officer Supervisor
BBSI INVESTIGATIONS AGENCY
East Orange, United States
06.2013 - 05.2020
- Laid off temporally due to covid
- Monitored security personnel activities to ensure compliance with established policies and procedures.
- Supervised the development of security plans, strategies, and practices for assigned areas.
- Conducted investigations into alleged violations of security regulations or procedures.
- Provided direction and guidance to staff in the performance of their duties.
Security Officer
US Security, Paterson
South Amboy, United States
01.2014 - 01.2016
- Duties: Monitors campus camera's and complete hallways checks of dormitories
- Checked for safety hazards and took corrective action when necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Monitored surveillance cameras and responded to suspicious activity.
Security Officer
Summit Security
Union, United States
01.2013 - 01.2016
- Duties: Drove security vehicle across three various site locations
- Walked grounds and buildings to assure security to all windows and doors
Security Officer
United American Security, LLC
Belleville, United States
01.2013 - 01.2015
- Duties: Met and greeted tenants and guests
- Maintained visitor's logs and verified identifications
- Secure property grounds
Certified Nursing Assistant
Aramark
West Orange, United States
12.2006 - 05.2009
- Duties: FIT Clean patients on a daily basis feed and bathe patients daily
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
Cashier
Aramark
East Rutherford, United States
07.2006 - 05.2009
- Duties: P/T Run cashier and prep food for customers
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Billing Claims Representative
Quick Claims Services
East Orange, United States
10.2003 - 06.2005
- Duties: Perform general collections responsibilities
- Conducted research into medical terminology related to healthcare claims processing activities.
- Collaborated with other departments to resolve billing disputes or address customer concerns quickly.
- Interpreted legal documents such as contracts or court orders when evaluating claims for payment.
Security Officer
V. G. I. Security
Nutley, United States
02.2002 - 12.2003
- Duties: Responsible for being the Door Guard at an area K-Mart
- Checked for safety hazards and took corrective action when necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
Security Officer
Security O.C.S
Newark, United States
05.2001 - 09.2002
- Duties: Provided security at airport by checking trucks and securing the property
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
Owner/Operator
self-employed
Newark, United States
02.1999 - 05.2001
- Duties: Provided overall housekeeping services on a full-time basis
- Reason for leaving: Full-time student
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Analyzed market trends and customer feedback to identify opportunities for growth.
Cashier
Checkers Restaurant
Newark, United States
01.1999 - 03.2001
- Duties: P/T; running cashier, prepped food, served the drive-thru and walk up window
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Floor Supervisor
McCory Store
Newark, United States
02.1997 - 02.1999
- Duties: Responsible for completing daily paperwork, inventory and supervised 10 employees
- Ensured compliance with safety regulations and company policies.
- Supervised and evaluated staff performance, providing feedback and guidance as needed.
- Scheduled staff shifts and assigned duties to ensure efficient workflow.
- Monitored inventory levels and placed orders for additional stock as required.
Education
High school diploma -
Westside High School
Newark, NJ06.1999
Skills
- Law Enforcement
- Intelligence Experience
- Military Experience
- Conflict Management
- Freight Experience
- Computer Operation
- Vehicle Maintenance
- Load & Unload
- Dismiss
- Security
- Surveillance
- Driving
- Delivery Driver Experience
- Typing
- CCTV
- Loss Prevention
- Supervising Experience
- Report Writing
- Strategic Planning
- Positive Attitude
- Punctual and Dependable
- Strong Work Ethic
- Stress Tolerance
- Safety awareness
- Initiative and Self-Motivation
- Customer Service
- Active Listening
- Teamwork and Collaboration
- Heavy Lifting
- Flexible Schedule
- Quick Learner
Certification
- Twic card
- First Aid Certification
- 911 Dispacther
- CPR Certification
- Guard Card
- Armed Security License
Assessments
- Security guard skills, Proficient, 04/01/21
- Following directions, Completed, 04/01/21
- Verbal communication, Completed, 04/01/21
Affiliations
- Reading
References
References available upon request.
Timeline
PSO Officer /911 Dispatcher
NJIT Police
07.2023 - Current
Security Officer
Securitas
07.2022 - Current
Armed Security Officer
Odom Private Detective And Security Services
06.2022 - 03.2024
Security Officer
Federal Protective Service
05.2022 - Current
Security Officer
Allied Universal Security Officer
12.2020 - Current
Security Officer
24/7 Security
04.2019 - 05.2022
Security Officer
US Security, Paterson
01.2014 - 01.2016
Security Officer Supervisor
BBSI INVESTIGATIONS AGENCY
06.2013 - 05.2020
Security Officer
Summit Security
01.2013 - 01.2016
Security Officer
United American Security, LLC
01.2013 - 01.2015
Certified Nursing Assistant
Aramark
12.2006 - 05.2009
Cashier
Aramark
07.2006 - 05.2009
Billing Claims Representative
Quick Claims Services
10.2003 - 06.2005
Security Officer
V. G. I. Security
02.2002 - 12.2003
Security Officer
Security O.C.S
05.2001 - 09.2002
Owner/Operator
self-employed
02.1999 - 05.2001
Cashier
Checkers Restaurant
01.1999 - 03.2001
Floor Supervisor
McCory Store
02.1997 - 02.1999
High school diploma -
Westside High School
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