I am a dedicated, hardworking professional who continually seeks opportunities to learn and embraces new challenges as opportunities for growth and development.
Overview
4
4
years of professional experience
Work History
Substitute Teacher, K-12
Kelly Services
10.2024 - Current
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Home Health Aide
Help at Home
04.2024 - 11.2024
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Customer Service Representative
Foundever
12.2022 - 05.2023
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
PCA
ComForCare
07.2021 - 12.2022
Assisted patients with daily living activities, promoting independence and wellbeing.
Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Improved patient comfort by providing compassionate and attentive care.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.