Summary
Overview
Work History
Education
Skills
Timeline
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Jameela Kimbrough

Starkville,MS

Summary

I am a dedicated, hardworking professional who continually seeks opportunities to learn and embraces new challenges as opportunities for growth and development.

Overview

4
4
years of professional experience

Work History

Substitute Teacher, K-12

Kelly Services
10.2024 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.

Home Health Aide

Help at Home
04.2024 - 11.2024
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Customer Service Representative

Foundever
12.2022 - 05.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

PCA

ComForCare
07.2021 - 12.2022
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.

Education

Associate of Arts -

East Mississippi Community College
Mayhew, MS
12-2024

Skills

  • Student engagement
  • Positive reinforcement
  • Multi-subject instruction
  • Special needs support
  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance
  • Customer service
  • Active listening
  • Critical thinking
  • Dementia care
  • Emotional support
  • Compassionate care
  • Behavioral management
  • Problem resolution

Timeline

Substitute Teacher, K-12

Kelly Services
10.2024 - Current

Home Health Aide

Help at Home
04.2024 - 11.2024

Customer Service Representative

Foundever
12.2022 - 05.2023

PCA

ComForCare
07.2021 - 12.2022

Associate of Arts -

East Mississippi Community College
Jameela Kimbrough