Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Jameelah Honeycutt

West Monroe,LA

Summary

  • Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, which focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Coast Professional Inc.
West Monroe, LA
08.2024 - 03.2025
  • Trained new customer service representatives on company policies, procedures, and best practices
  • Investigated and resolved customer inquiries and complaints quickly
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients

Transaction Specialist

JP Morgan Chase
Monroe, LA
07.2022 - 05.2023
  • Enhanced team productivity with effective communication and collaboration strategies
  • Identifying errors in a timely manner that may impact the customer
  • Working independently and/or as a team player meeting strict deadlines
  • Payment processing & performing work that exceeds Chase’s standards
  • Prepping docs for imaging and depositing

Education

High School Diploma -

Wossman High School
Monroe, LA
05-2019

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Skills

  • (65) WPM typing speed
  • Account updating
  • Documentation

Timeline

Customer Service Representative

Coast Professional Inc.
08.2024 - 03.2025

Transaction Specialist

JP Morgan Chase
07.2022 - 05.2023

High School Diploma -

Wossman High School