Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jameelah Honeycutt

West Monroe,LA

Summary

  • Detail-oriented and reliable data entry associate with exceptional communication and project management skills. Proven ability to meet productivity goals in fast-paced environments while maintaining high accuracy. Recognized for taking proactive approach to identifying and addressing issues, which focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Coast Professional Inc
Remote
08.2024 - 03.2025
  • Trained new customer service representatives on company policies, procedures, and best practices
  • Investigated and resolved customer inquiries and complaints quickly
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients

Transaction Specialist

JP Morgan Chase
Monroe, LA
07.2022 - 05.2023
  • Enhanced team productivity with effective communication and collaboration strategies
  • Identifying errors in a timely manner that may impact the customer
  • Working independently and/or as a team player meeting strict deadlines
  • Payment processing & performing work that exceeds Chase’s standards
  • Prepping docs for imaging and depositing

Education

High School Diploma -

Wossman High School
Monroe, LA
05-2019

Skills

  • Customer Service
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Deadline-Driven
  • Paperwork Processing

Certification

Microsoft Excel Certification

Timeline

Customer Service Representative

Coast Professional Inc
08.2024 - 03.2025

Transaction Specialist

JP Morgan Chase
07.2022 - 05.2023

High School Diploma -

Wossman High School