Jameila Cameron
The Bronx,NY
Summary
Experienced Customer Service for 1 year providing exceptional service to customers. Skilled in conflict resolutoin , problem solving, and customer satisfaction .Compassionate Direct Support Professional with expertise in client support, first aid, and behavior management. Committed to enhancing quality of life for individuals with disabilities through effective communication and collaboration.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Beacon Cares INC
1441 Old Norther Blvd Roslyn ,Ny 11576,2256
12.2024 - Current
- Assisted individuals with daily living activities to promote independence and enhance quality of life.
- Implemented behavior management techniques to support positive social interactions and personal development.
- Documented client progress and communicated updates to team members for coordinated care planning.
- Collaborated with healthcare professionals to ensure compliance with individualized support plans and safety protocols.
- Maintained clean, safe, and well-organized patient environment.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted disabled clients to support independence and well-being.
Sales Representative
Stop & Shop
Spanish Town J.A
04.2023 - 08.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained inventory levels through effective stock management practices.
- Executed promotional displays to drive sales and improve visual merchandising.
- Handled customer inquiries and resolved issues efficiently to ensure satisfaction.
- Collaborated with team members to achieve daily sales goals consistently.
Customer Service Representative
Stop & Shop
Spanish Town Jamaica
01.2023 - 04.2023
- Collaborated with team members to streamline operations during peak hours, improving service efficiency.
- Educated customers on promotions and loyalty programs, driving engagement and satisfaction.
- Handled returns and exchanges professionally, ensuring compliance with company policies and procedures.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
High School Diploma -
Eltham High School
St.Catherine, JamaicaSkills
- Time management
- First aid and safety
- Behavior redirection
- Housekeeping
- First aid and CPR
- Healthcare
Timeline
Direct Support Professional
Beacon Cares INC
12.2024 - Current
Sales Representative
Stop & Shop
04.2023 - 08.2023
Customer Service Representative
Stop & Shop
01.2023 - 04.2023
High School Diploma -
Eltham High School