JAMEKIA MITCHELL-LEWIS
Healthcare Administrator
Fort Worth,Texas
Summary
Healthcare professional with 10+ years of experience supporting clinical operations, improving workflows, and coordinating cross-functional teams across healthcare and education settings. Demonstrated ability to analyze processes, implement operational improvements, train staff, and track performance outcomes that enhance patient care, workforce readiness, and organizational efficiency. Known for adaptability, strong communication, and stakeholder collaboration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Hospice Volunteer
Silverado Hospice
11.2025 - Current
- Support hospice care operations by assisting with patient coordination, observation, and administrative tasks.
- Collaborate with interdisciplinary care teams to support workflows, documentation accuracy, and continuity of care in WellSky.
- Provide compassionate patient and family support aligned with organizational policies, quality standards, and ethical care practices.
- Assist staff with non-clinical operational needs to improve efficiency and patient experience.
Student & Career Services Instructor
Peloton College
09.2019 - Current
- Lead process improvement initiatives for student externship placement and career readiness workflows, increasing overall program completion rates by 20%.
- Analyze placement bottlenecks and redesigned coordination processes, resulting in a 40% job placement rate within 60 days of graduation.
- Develop standardized workflows, orientation materials, and training documentation to improve operational consistency across academic programs utilizing the CSM system.
- Coordinate with faculty, employers, administrators, and students to align operational goals and outcomes.
- Facilitate workshops and one-on-one coaching sessions focused on performance improvement, communication efficiency, and workforce readiness.
- Manage logistics for large-scale events, including graduations, training sessions, and employee engagement activities.
Staffing Manager
Cornerstone Caregiving
01.2022 - 01.2023
- Recruited, interviewed, and hired caregivers using Indeed to meet staffing needs for new and existing clients.
- Managed caregiver scheduling in AxisCare to ensure full coverage and continuity of care.
- Led client onboarding and assessments using DocuSign and in-person visits as required.
- Supervised caregiver performance, provided coaching, and escalated service issues to leadership.
- Ensured compliance with regulatory standards, company policies, and home care industry requirements.
- Maintained clear communication with clients, caregivers, referral sources, and internal teams via phone, email, and VOIP systems.
Lead Medical Assistant
Physician Partners of America
09.2016 - 09.2019
- Led daily clinical operations for a high-volume practice serving 100+ patients weekly, maintaining a 98% patient satisfaction rate.
- Identified workflow inefficiencies in patient intake and rooming, contributing to a 10% reduction in patient wait times.
- Trained, coached, and evaluated 15+ Medical Assistants.
- Collaborated with physicians and administrative leadership to align workflows with compliance standards.
Medical Assistant
CN Staffing
01.2013 - 09.2016
- Assist providers with exams and minor procedures. Perform clinical and administrative duties to support healthcare providers.
- Room patients, obtain vital signs, and document patient information in the EMR system.
- Administer injections and medications, Collect and process specimens (blood, urine, swabs).
- Schedule appointments and verify patient demographics.
Education
Bachelor's Degree -
East Texas A&M University
01.2026
Associate's Degree - undefined
University of Maryland
01.2024
Medical Assistant Diploma - undefined
Virginia College
01.2009
Skills
- Process Improvement & Workflow Optimization
- Clinical Operations Support
- CRM & EHR Systems
- Quality Improvement
- Google Workspace
- Microsoft Office Suite
- Project Coordination
- Classroom Management
- Student Mentoring
- Externship Coordination
Certification
Nationally Registered certified medical assistant
Accomplishments
Dean's List Fall 2025
Timeline
Hospice Volunteer
Silverado Hospice
11.2025 - Current
Staffing Manager
Cornerstone Caregiving
01.2022 - 01.2023
Student & Career Services Instructor
Peloton College
09.2019 - Current
Lead Medical Assistant
Physician Partners of America
09.2016 - 09.2019
Nationally Registered certified medical assistant
02-2016
Medical Assistant
CN Staffing
01.2013 - 09.2016
Associate's Degree - undefined
University of Maryland
Medical Assistant Diploma - undefined
Virginia College
Bachelor's Degree -
East Texas A&M University