Professional Summary
Overview
Work History
Education
Skills
Timeline

Jamel Byrd

ARJ Cares
Charlotte,NC
2
years of professional experience

Compassionate Certified Peer Support Specialist skilled in fostering trusting client relationships, developing individualized care plans, and navigating resources. Committed to promoting mental health awareness and enhancing clients' coping strategies.

Work History

Certified Peer Support Specialist

6 Months
Krystal Haven Cares | 04.2026 - Current
  • Facilitated group discussions to promote peer connections and shared experiences.
  • Assisted clients in developing coping strategies and life skills.
  • Provided emotional support to individuals navigating recovery journeys.
  • Collaborated with multidisciplinary teams to create individualized care plans.
  • Educated clients on available resources and community services.
  • Documented client progress and maintained accurate records for compliance.

Certified Peer Support Specialist

6 Months
ARJ Cares | 04.2026 - Current
  • Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients'' individual strengths, needs, and preferences.
  • Implemented feedback mechanisms to enhance support services quality.
  • Participated in training sessions to improve peer support techniques and knowledge base.
  • Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
  • Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.

Associate

1 Year 1 Month
American & Efird | 02.2025 - 03.2026
  • Collaborated with cross-functional teams to streamline production workflows and enhance efficiency.
  • Supported the implementation of new software tools to improve operational reporting accuracy.
  • Conducted quality assurance checks on finished products, ensuring adherence to company standards.

Education

Bachelor of Science

Campbell University | Buies Creek, NC | 08-2023

Peer Support Specialist - Peer Support

Health And Human Services | Charlotte | 05-2026

Skills

Peer advocacy
Mental health awareness
Self-care techniques
Stress reduction
Resource navigation
Substance abuse
Problem-solving skills
Leadership skills
Mental health services

Timeline

Certified Peer Support Specialist

Krystal Haven Cares
04.2026 - CurrentRead More

Certified Peer Support Specialist

ARJ Cares
04.2026 - CurrentRead More

Associate

American & Efird
02.2025 - 03.2026Read More

Health And Human Services

Peer Support Specialist from Peer Support
Read More

Campbell University

Bachelor of Science
Read More
Jamel Byrd