JAMEL HOLMES
Cambria Heights,NY
Summary
Results-driven professional with extensive experience in assessing and managing litigation claims, adept at employing advanced negotiation strategies and leveraging legal expertise to secure optimal resolutions. Demonstrates a robust understanding of case management processes, ensuring efficiency and effectiveness throughout the litigation lifecycle. Proven ability to communicate clearly and persuasively in legal contexts, fostering collaboration among stakeholders and enhancing overall outcomes. Committed to delivering high-quality results while navigating complex legal challenges.
Overview
11
11
years of professional experience
Work History
Personal Injury Protection Litigation Adjuster
GEICO
Melville, NY
07.2025 - Current
- Managed a 150- 200 caseload of Personal Injury Protection (PIP) claims throughout the litigation process while ensuring compliance with state insurance regulations
- Reviewed medical records, treatment documentation, police reports, and billing statements to assess claim validity and identify discrepancies
- Coordinated with attorneys to facilitate timely claim resolution and litigation support
- Assisted in negotiating settlements and resolving disputed PIP claims in a fast-paced, deadline-driven environment
- Monitored court dates, arbitration hearings, filing deadlines, and attorney requests to maintain accurate case progression
Claims Specialist
Geico
Melville, NY
05.2022 - 07.2025
- Investigate and process complex auto insurance claims, ensuring accurate evaluation of damages and liabilities.
- Communicate effectively with claimants, policyholders, witnesses, and other parties to gather necessary information.
- Utilize claims management software to document and track all claims activities, maintaining detailed records.
- Ensure compliance with state and federal regulations throughout the claims process.
- Provide exceptional customer service, resolving issues and maintaining high satisfaction levels.
Below Wing Ramp Agent
Delta Air Lines John F. Kennedy International Airport
Queens, NY
09.2017 - 05.2022
- Operated ground support equipment such as tugs, belt loaders, and forklifts in compliance with safety regulations.
- Assisted with aircraft de-icing procedures during inclement weather conditions.
- Conducted routine inspections of ramp areas and equipment to identify and address any maintenance issues.
- Adhered to company policies and procedures to uphold high standards of safety and service excellence.
- Communicated effectively with pilots and ground crew to ensure smooth and efficient aircraft turnarounds.
SMT Process Technician
Atlas Scientific LLC
Long Island City, New York
01.2019 - 01.2022
- Performed quality inspections on SMT components and assemblies to ensure compliance with IPC standards.
- Managed inventory of SMT supplies and materials to support production schedules and prevent shortages.
- Collaborated with cross-functional teams to streamline communication and improve shipping efficiency.
- Scheduled and coordinated shipping logistics to meet customer delivery deadlines.
Business Development Representative
Paragon Honda
Woodside, NY
10.2015 - 05.2017
- Managed key accounts and maintained strong client relationships.
- Developed and implemented sales strategies to increase revenue.
- Negotiated contracts and closed deals with potential clients.
- Monitored sales performance and adjusted strategies accordingly.
- Managed a portfolio of key accounts and successfully grew revenue through upselling and cross-selling strategies.
Education
Associate of Applied Science - Computer Science
Queensborough Community College
Queens, NY08-2012
Skills
- Thorough knowledge of Microsoft office applications
- Advanced in Word, PowerPoint, Visual Basic, and Excel Intermediate level in Outlook
- Point of sales (POS)
- Claims management and processing
- Insurance regulations and compliance
- Caseload management
- Data entry
Timeline
Personal Injury Protection Litigation Adjuster
GEICO
07.2025 - Current
Claims Specialist
Geico
05.2022 - 07.2025
SMT Process Technician
Atlas Scientific LLC
01.2019 - 01.2022
Below Wing Ramp Agent
Delta Air Lines John F. Kennedy International Airport
09.2017 - 05.2022
Business Development Representative
Paragon Honda
10.2015 - 05.2017
Associate of Applied Science - Computer Science
Queensborough Community College