Jamell Dixon
Brockton,MA
Summary
Dynamic Front End Associate at Walmart with a proven track record in enhancing customer satisfaction through exceptional service and efficient cash handling. Adept at problem-solving and multitasking, I consistently optimize front-end operations while fostering teamwork and maintaining a positive atmosphere, ensuring a seamless shopping experience for all customers.
Developed strong customer service and teamwork skills in fast-paced retail environment, focusing on maintaining high standards and efficient operations. Demonstrated ability to handle customer inquiries, resolve issues, and support store initiatives. Seeking to transition into new field, bringing commitment to delivering quality service and fostering positive customer experiences.
Overview
3
3
years of professional experience
Work History
Front End Associate
Walmart
Brockton, MA
01.2023 - 05.2026
- Assisted customers with purchases, returns, exchanges, and general questions in a fast-paced retail environment.
- Operated cash registers, self-checkout systems, and money service transactions accurately and efficiently.
- Provided excellent customer service while resolving customer concerns professionally.
- Supported front-end operations by maintaining organized checkout areas and assisting with line management during busy hours.
- Processed payments including cash, credit, debit, gift cards, and money transfers.
- Worked collaboratively with team leads and associates to maintain smooth daily operations.
- Followed company policies and security procedures for cash handling and customer transactions.
- Helped create a positive shopping experience through communication, teamwork, and problem-solving skills
Education
Bachelor of Arts - Theatre Arts
Bridgewater State University
Bridgewater, MA05.2030
Associate of Arts - Theatre Arts
Massasoit Community College
Brockton, MA05.2026
Skills
- Customer service
- Time management
- Front-end performance optimization
- Product restocking
- Teamwork and collaboration
- Friendly, positive attitude
- Problem-solving
- Multitasking
- Patience and empathy
- Attention to detail
- Child development
- Relationship building
- Camper supervision
Accomplishments
Dean list fall 2025 and spring 2026
Timeline
Front End Associate
Walmart
01.2023 - 05.2026
Bachelor of Arts - Theatre Arts
Bridgewater State University
Associate of Arts - Theatre Arts
Massasoit Community College