JAMELL HURT
Castle Rock,CO
Summary
Dedicated to providing ultimate customer satisfaction. Proven ability to work with a variety of customers, both internal and external, in a highly professional matter. Adept in problem solving by identifying customer needs and delivering effective solutions to all problems. Able to retain information both quickly and effectively. Excellent in time management skills and working with team to fulfill common goals.
Overview
9
9
years of professional experience
Work History
Sales Manager
Cruiser Accessories
Monument, CO
06.2023 - Current
- Developed and implemented new sales strategies to update product lines.
- Tracked monthly sales to generate reports for business development planning.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Attended trade shows for in-person engagement and network building.
- Researched potential customers using various sources such as public records, web searches.
Customer Service Specialist
H.B. Fuller
Vadnais Heights, MN
12.2021 - 06.2023
- Studied movement of goods to identify gaps. inefficiency, and other areas needing improvement
- Utilized SAP to prepare and maintain records and reports of inventories, price lists, shortages, shipments, and expenditures.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Optimized execution of supply chain by forecasting, scheduling orders, and balancing inventory levels for over 200 accounts.
- Managed distribution network, logistics,trade compliance, and warehouse management.
Account Executive
Summit Service Group, Inc
04.2020 - 10.2021
- Generate revenue and meet monthly goals through effective sales techniques.
- Developed new business via salesforce, face to face, and other software databases.
- Created contract proposals based on several key factors to present to potential clients.
- Retain current business and develop new business contracts.
- Effectively manage business accounts assigned to territory.
- Within first six months, I was able to increase sales for territory during COVID-19
Sales Representative
4Web Medical
Frisco , TX
05.2019 - 03.2020
- Managed inventory (Microsoft Excel) for foot and ankle lines (i.e. Tracking tray locations, set up for upcoming cases, and data analytics).
- Supported sales manager with organizing and managing inventory to send out trays for surgery.
- Worked with 10 plus distributors to help with requests of instruments and trays.
- Created monthly and quarterly earnings data for product line.
- Worked with product manager to assist with data needed to create/manage instrumentation.
Field Service Support
Tennant Company
Golden Valley, MN
05.2018 - 05.2019
- Provide outstanding d support for Tennant's Field Service Technicians and Management
- Administer and maintain Tenants Service planned maintenance agreements
- Duties include contract data entry, work order assignments, collections, maintaining master data records or pricing, and/or quote requests
- Other duties as assigned.
Materials Manager /Sales
Spectrum Screenprinting & Embroidery
Plymouth, MN
09.2014 - 02.2018
- Developed work schedules, assign priority of projects, supervise overall daily operations.
- Review and make adjustments to inventory levels based on available data to help ensure overall optimum inventory level is being maintained using MS databases.
- Responsible for procurement of stock-related materials, equipment, supplies for warehouse and additional facilities
- Responsible for overseeing and directing several departments and employees.
- Implemented business-building ideas to increase sales for both former and current customers.
- Develop sales strategies to assist account managers in servicing and retaining accounts.
Education
High School Diploma -
Wayzata High School
06.2003
A.S. Degree - Business Management
Minneapolis Community and Technical College (MCTC
Skills
- Highly detail-oriented and able to manage multiple projects simultaneously
- Strong attention to detail organizational and analytical skills
- Microsoft Office
- MS Outlook & Exchange
- SAP Software
- Microsoft Office 365
- Salesforce
Timeline
Sales Manager
Cruiser Accessories
06.2023 - Current
Customer Service Specialist
H.B. Fuller
12.2021 - 06.2023
Account Executive
Summit Service Group, Inc
04.2020 - 10.2021
Sales Representative
4Web Medical
05.2019 - 03.2020
Field Service Support
Tennant Company
05.2018 - 05.2019
Materials Manager /Sales
Spectrum Screenprinting & Embroidery
09.2014 - 02.2018
High School Diploma -
Wayzata High School
A.S. Degree - Business Management
Minneapolis Community and Technical College (MCTC
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