excelling in communication and time management. Proven ability to enhance safety and customer satisfaction through vigilant monitoring and effective problem-solving. Skilled in utilizing computer systems to streamline operations while fostering a collaborative work environment.
Overview
6
6
years of professional experience
Work History
Unarmed Security Officer
Andy Frain
Memphis, TN
10.2023 - Current
Completed full building and grounds patrols to spot and investigate concerns.
Directed guests around building and answered accessibility questions.
Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Work From Home Agent
Regenative Labs
Memphis, TN
03.2023 - 09.2023
Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
Navigated computer systems efficiently to access information quickly, providing accurate responses during customer interactions.
Resolved customer inquiries and complaints from multiple channels with moderate supervision.
Managed high volume of incoming calls for efficient problem-solving and timely support, ensuring positive client experiences.
Maintained organized records of all interactions with clients for future reference or follow-up purposes when necessary.
Achieved performance targets consistently by maintaining a strong work ethic and dedication to excellence in customer service.
Sales Associate
Paradise Lagardere
Memphis Tn
04.2019 - 08.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Caregiver
Contemporary Community Solutions
Memphis, TN
03.2021 - 02.2022
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted patients with self-administered medications.