Jamerun Dudley
Greensboro,NC
Summary
Operations professional with experience in training delivery and workflow coordination. Improved production efficiency through structured process improvements. Maintained safety protocols while supporting consistent customer service outcomes.
Overview
10
10
years of professional experience
Work History
Line Lead
XLC Services
Greensboro, North Carolina
03.2023 - Current
- Supported daily operations and followed safety protocols.
- Trained new employees on equipment use and company procedures.
- Helped coordinate workflow to improve production efficiency on the line.
- Worked with management on process improvements.
Truck Washer
Blue Beacon
West Memphis, AR
01.2019 - 02.2023
- Vacuumed vehicle interior, cleaned upholstery, rugs, and other surfaces, and added air fresheners.
- Washed cars inside and outside by hand or with pressure washer equipment, including HP gun and 305 gun.
- Cleaned exterior vehicle surfaces by hand brush or by operating washing equipment to protect finish.
- Kept stockroom clean and organized chemical racks by size, style, and color for neat presentation.
- Helped improve customer satisfaction by finding practical solutions to problems.
- Worked with team members to complete project requirements, develop solutions, and meet deadlines.
- Built strong attendance record and earned recognition for consistent hard work.
Line Operator
Warren Oil Company
West Memphis, AR
07.2019 - 07.2019
- Received and correctly processed both written and verbal instructions, prints and work orders.
- Operated multiple fabricating machines, including cutoff saws, shears, rolls, brakes, presses and forming or spinning machines.
- Kept line material levels within required levels to meet production goals.
- Read and understood job orders to meet specific product specifications, including acceptable tolerances, general specifications and required production sequences.
- Applied labels and transferred products to final shipping area with smooth and consistent flow focused on synchronizing operations and meeting timetables.
- Was a job sent by Ranstad
Delivery Driver
Pizza Hut
Memphis, TN
02.2019 - 05.2019
- Documented time of delivery to record completion of order.
- Delivered Pizza, Wings, etc to customers on specified routes in Memphis.
- Collected tips from customers through hands-free electronic methods.
- Collected payment from customers by Delivery Service, made change and provided receipts.
- Cleaned vehicle regularly to maintain professional appearance.
Sandwich Artist
Subway
West Memphis, AR
11.2018 - 05.2019
- Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
- Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
- Prepared food items such as deli and hot sandwiches to meet customer specifications.
- Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
- Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
- Cleaned and maintained all food preparation stations.
Forklift Driver
Fedex
West Memphis, AR
12.2018 - 02.2019
- Collaborated with team members to coordinate efficient and accurate movements.
- Moved levers and controls that operate lifting devices such as forklifts, lift beams and swivel-hooks, hoists and elevating platform, to load, unload, transport and stack material.
- Identified and troubleshoot issues with equipment and completed basic repairs to restore functionality.
- Secured loads to prevent shifting or damage to items.
- Transported, loaded, unloaded and stacked materials.
Truck Unloader/Transporter
Union Pacific Railroad Company
West Memphis, AR
08.2018 - 08.2018
- Loaded and unloaded packages from loading dock to trucks.
- Handled packages in safe and meticulous manner while unloading and transporting.
- Maintained safe driving habits to protect property and general public on roadways.
- Attached or loaded vehicles and reviewed all connections for security.
Cashier/Cook
Popeyes
Jackson, TN
01.2018 - 04.2018
- Helped customers find specific products, answered questions and offered advice.
- Resolved issues regarding customer complaints and escalated worsening concerns to manager for remediation.
- Worked closely with front-end staff to assist customers.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Measured and regulated oven, broiler and roaster operations for cooking at correct temperatures.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Grilled and deep fried various foods, like chicken.
Cook
Burger King
Jackson, TN
12.2016 - 07.2017
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Education
High School Diploma -
Academies of West Memphis
West Memphis, AR01-2017
Associate of Applied Science - HVAC
Guilford Technical Community College
Jamestown, NC09-2026
Skills
- Exterior washing and cleaning
- Window and windshield maintenance
- Customer service excellence
- Food presentation skills
- Ingredient preparation
- Supply stocking
- Fryer and grill operation
- Kitchen equipment sanitation
- Cleaning and sanitization practices
- Product loading and unloading
- Quality control measures
- Mechanical troubleshooting expertise
- Staging and sorting items
- Safety awareness training
- Certified forklift operation
- POS system proficiency
- Payment processing skills
- Cash register management
- Responsible driving practices
- Local route navigation expertise
- Written and verbal communication
Timeline
Line Lead
XLC Services
03.2023 - Current
Line Operator
Warren Oil Company
07.2019 - 07.2019
Delivery Driver
Pizza Hut
02.2019 - 05.2019
Truck Washer
Blue Beacon
01.2019 - 02.2023
Forklift Driver
Fedex
12.2018 - 02.2019
Sandwich Artist
Subway
11.2018 - 05.2019
Truck Unloader/Transporter
Union Pacific Railroad Company
08.2018 - 08.2018
Cashier/Cook
Popeyes
01.2018 - 04.2018
Cook
Burger King
12.2016 - 07.2017
High School Diploma -
Academies of West Memphis
Associate of Applied Science - HVAC
Guilford Technical Community College