Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James Aberle

Fitchburg,Wisconsin

Summary

Versatile professional with a background in transit operations at City Of Madison Metro and small business management. Both of which requiring excellent interpersonal skills and a strong work ethic.


My current job is as close to the "front line" as possible. I have dealt with countless numbers of issues, conflicts and resolutions. Coordinating with dispatch as well as deep problem solving within. I have dealt with all races and genders, from the homeless, to the wealthy and everything in between. My life experience is vast. I am in good condition, lift weights and am healthy. I am clear and concise, with authority and compassion and believe I would be an asset to law enforcement.


Overview

27
27
years of professional experience
1
1
Certification

Work History

Transit Operator

City Of Madison Metro
02.2012 - Current
  • Communicated effectively with diverse populations through strong interpersonal skills and cultural sensitivity when interacting with passengers from varied background. Dealing with very stressful situations.
  • Acted as a positive representative of the transit company by maintaining a professional appearance and demeanor at all times while on duty.
  • Provided excellent customer service, addressing passenger inquiries and concerns in a professional manner.
  • Assisted in the training of new Transit Operators, sharing expertise and best practices for successful job performance.
  • Operated with safety and skill to avoid accidents and delays.
  • Followed company policies and procedures and maintained compliance with standards.
  • Moved riders to safety by directing emergency evacuation procedures during crisis situations.

Small Business Owner

Performance Hobby Center
05.2002 - 02.2012
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Assisted in recruiting, hiring and training of team members.

Drywall Finisher

Koppes Drywall
02.1998 - 02.2002
  • Served as a reliable team member, regularly collaborating with other finishers and construction professionals to achieve shared goals and meet deadlines.
  • Enhanced customer satisfaction with meticulous attention to detail, resulting in high-quality finishes.

Education

No Degree - Liberal Studies

Madison Area Technical College
Madison, WI

Skills

  • Traffic regulations compliance
  • Knowledge in how to deescalate conflicts
  • Excellent work ethic
  • Defensive driving techniques
  • Accident prevention
  • Excellent people skills
  • Outstanding problem solving
  • Adaptable to change

Certification

  • Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV)/State.
  • Passenger Endorsement - Department of Motor Vehicles (DMV)/State.
  • Air Brake Certification - Department of Motor Vehicles (DMV)/State.

Timeline

Transit Operator

City Of Madison Metro
02.2012 - Current

Small Business Owner

Performance Hobby Center
05.2002 - 02.2012

Drywall Finisher

Koppes Drywall
02.1998 - 02.2002

No Degree - Liberal Studies

Madison Area Technical College

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James Aberle