James A. Cope
Tampa
Summary
Dynamic and results-oriented operations and warehouse professional with a proven record in logistics coordination, billing, and team leadership. Expertise in optimizing workflows, managing inventory, and enhancing operational efficiency drives success in fast-paced environments.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Suite and Beverage Supervisor
Legends Hospitality LLC
09.2025 - Current
- Supporting the Suite attendants.
- All aspects of setting up the Suites for private functions.
- Helping run food and beverages as needed.
- Restocking the suite as needed.
- Tearing down after the function.
- Coordinated inventory for daily operations and special events.
- Managed daily shift operations, contributing to the smooth running of the beverage department and maintaining high levels of customer satisfaction.
- Monitored food inventory and supplies to prevent waste.
- Served consistent portions following recipes and control standards.
- Limited portion sizes and used garnishes to control food costs.
Operations Clerk
NatDCP
01.2024 - 01.2025
- - Utilized SAE400 system to plan efficient delivery routes, minimizing pallet counts and optimizing load distribution.
- - Printed pallet labels and invoices, categorized shipments (dry, frozen, refrigerated), and prepared driver documentation.
- - Coordinated trailer and loading door assignments to streamline daily operations.
Billing Coordinator / Administrative Support
Vistar (PFG)
01.2023 - 01.2024
- - Managed route mapping and labeling for multiple truck sizes using SAE400.
- - Processed return credits, re-bills, and customer account updates; ensured billing accuracy.
- - Conducted driver check-ins, processed deliveries, and handled billing via RoadSync.
Assistant Manager
Chubby’s Super Subs and Pizza
01.2021 - 01.2023
- - Directed daily operations, staff hiring, and training for a fast-paced restaurant.
- - Improved sales by 15% through targeted marketing initiatives and menu development.
- - Implemented systems to reduce waste and enhance efficiency, maintaining high customer satisfaction.
Reach Operator / Returns Processor
Breakthru Beverage Co.
01.2019 - 01.2021
- - Operated SAE400 system to replenish inventory and manage warehouse locations.
- - Processed returns, verified stock data, and optimized storage accuracy.
- - Trained in multiple warehouse departments including Merge and Oddball, consistently exceeding performance benchmarks.
Warehouse Manager / Supervisor
Impro Corp, Inc.
01.2011 - 01.2019
- - Supervised shipping and receiving operations, overseeing inventory control and compliance.
- - Managed employee hiring, training, and payroll processing; conducted performance reviews.
- - Implemented process improvements to enhance efficiency and maintain safety standards.
Education
High School Diploma -
Seneca Valley
Evans City, PASkills
- Operations Management
- Logistics & Route Planning
- Inventory Control
- Team Leadership
- Customer Relations
- Payroll & Scheduling
- Training & Supervision
- Time Management
- SAE400 System
- Shipping & Receiving (UPS, FedEx, USPS)
- Forklift Certified
Certification
Forklift, Picker, and Reach Truck Certified
Timeline
Suite and Beverage Supervisor
Legends Hospitality LLC
09.2025 - Current
Operations Clerk
NatDCP
01.2024 - 01.2025
Billing Coordinator / Administrative Support
Vistar (PFG)
01.2023 - 01.2024
Assistant Manager
Chubby’s Super Subs and Pizza
01.2021 - 01.2023
Reach Operator / Returns Processor
Breakthru Beverage Co.
01.2019 - 01.2021
Warehouse Manager / Supervisor
Impro Corp, Inc.
01.2011 - 01.2019
High School Diploma -
Seneca Valley