James Agostino
Miami Springs,FL
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
23
23
years of professional experience
Work History
Sales Representative
Odybear, LLC
09.2022 - Current
- Established successful startup by researching market opportunities, creating business plan, and securing funding.
- Enhanced online presence with well-designed websites, engaging social media content, and targeted digital advertising campaigns.
- Identified target customer segments through in-depth research, building tactical marketing strategies.
- Increased sales revenue by identifying and targeting high-potential accounts.
Marine Business Development Manager
The Yacht Group, LLC
01.2017 - 09.2022
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Delivered compelling sales presentations to prospective clients, highlighting unique value proposition of our products and services.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for sales pipeline.
- Represented company and promoted products at conferences and industry events.
National Accounts and New Business Development Manager
A.I.Chem USA
02.2009 - 01.2017
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Managed accounts to retain existing relationships and grow share of business.
- Implemented systems and procedures to increase sales.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
Sales Director
Allied Marine
07.2001 - 02.2009
- Luxury yacht sales of new Ferretti Group brands: Ferretti, Riva, Bertram, Mochi Craft, Pershing, Custom Line, and CRN
- Improved forecasting accuracy by using data-driven insights to inform decision-making processes around inventory management and resource allocation.
- Researched markets and key audiences to increase profits through effective marketing and branding campaigns.
- Presented products at industry trade shows and client-sponsored events.
- Created effective marketing campaigns to reinforce branding initiatives and maximize outreach.
- Generated organic lead generation through company website development.
- Implemented territory management strategies that optimized sales coverage while minimizing travel expenses for field representatives.
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
Timeline
Sales Representative
Odybear, LLC
09.2022 - Current
Marine Business Development Manager
The Yacht Group, LLC
01.2017 - 09.2022
National Accounts and New Business Development Manager
A.I.Chem USA
02.2009 - 01.2017
Sales Director
Allied Marine
07.2001 - 02.2009