Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

James Ala

Chillicothe,IL

Summary

Driven professional with a proven track record in fast-paced service environments, including a notable tenure at Dairy Queen. Excelled in enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in multitasking and organization, adept at managing sales transactions and maintaining high standards of professionalism and courtesy. Demonstrates strong work ethic and integrity, contributing to significant team success.

Overview

2
2
years of professional experience

Work History

Busser

Restaraunt
Chillicothe, IL
08.2023 - Current
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Addressed and resolved guest complaints regarding cleanliness and table settings promptly.
  • Effectively multitasked within fast-paced environment.
  • Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.

Cashier

Dairy Queen
Chillicothe, IL
06.2024 - 12.2024
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Answered customer questions and provided store information.
  • Maintained work area and kept cash drawer organized.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.

Cashier

McDonald's Restaurant
Chillicothe, IL
04.2023 - 08.2023
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Answered customer questions and provided store information.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Education

High School Diploma -

Illinois Valley Central Highschool
Illinois
05-2025

Skills

  • Time management
  • Effective problem solving
  • Team collaboration
  • Shift flexibility
  • Multitasking and organization
  • Working under presssure
  • Product restocking
  • Professionalism and courtesy
  • Sales transactions
  • Work ethic and integrity

Languages

English
Professional

References

References available upon request.

Timeline

Cashier

Dairy Queen
06.2024 - 12.2024

Busser

Restaraunt
08.2023 - Current

Cashier

McDonald's Restaurant
04.2023 - 08.2023

High School Diploma -

Illinois Valley Central Highschool

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James Ala