Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Allen

New Orleans,LA

Summary

Proven track record of enhancing customer satisfaction and warehouse efficiency, notably with Amazon and Restaurant Depot. Skilled in operating forklifts and optimizing delivery routes, demonstrating exceptional teamwork, and a positive attitude. Achieved significant improvements in on-time delivery rates and productivity through effective collaboration and multitasking under pressure.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Amazon
02.2024 - 07.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Utilized GPS technology to make deliveries.

Merchandise Unloader

Restaurant Depot
02.2024 - 07.2024
  • Assisted other team members in navigating large loads.
  • Unloaded packages with care and placed in proper staging area.
  • Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
  • Loaded packages onto pallets and into staging areas as directed.

Warehouse Forklift Driver

Floor and Decor
06.2020 - 08.2022
  • Increased warehouse efficiency by operating forklifts and pallet jacks safely and accurately.
  • Maintained a well-organized warehouse by systematically stacking products and rotating inventory.
  • Ensured safe work environment by following all safety guidelines and wearing appropriate personal protective equipment.
  • Expedited order processing by efficiently staging completed orders for shipment using forklifts or pallet jacks as needed.

Delivery Rider

Furniture Mart
08.2016 - 08.2020

Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.

  • Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
  • Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.

Unloader Associate

Wal Mart
06.2016 - 02.2017
  • Boosted overall productivity through effective communication with loading dock personnel and truck drivers during the unloading process.
  • Collaborated with team members to complete high-volume unloading projects ahead of schedule.
  • Enhanced warehouse efficiency by consistently unloading shipments in a timely manner.
  • Supported warehouse operations with timely completion of additional tasks, such as packing, shipping preparation, or general cleanup when necessary.

Education

Bachelor of Science - Communications

Southeastern Louisiana University
Hammond, LA
05.2027

No Degree - Electrician

Delgado Community College
New Orleans, LA
05.2012

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Capable of multitasking and working under harsh conditions knowledge of warehouse safety standards

    Forklift Operator

Timeline

Delivery Driver

Amazon
02.2024 - 07.2024

Merchandise Unloader

Restaurant Depot
02.2024 - 07.2024

Warehouse Forklift Driver

Floor and Decor
06.2020 - 08.2022

Delivery Rider

Furniture Mart
08.2016 - 08.2020

Unloader Associate

Wal Mart
06.2016 - 02.2017

Bachelor of Science - Communications

Southeastern Louisiana University

No Degree - Electrician

Delgado Community College
James Allen