Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

James Anacreon

Queens,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Great Leadership experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

BSO Agent / Ramp Agent Supervisor

Pacific Atlantic Handling
08.2022 - 10.2023
  • Customer service and baggage handling
  • Ramp supervisor
  • Followed up on customers' inquiries to assess satisfaction with provided solutions.
  • De-escalated and resolved customer complaints with punctual, polite, and professional service.
  • Established strong customer relationships, building recommendations and loyalty.
  • Maintained comprehensive product and service knowledge for accurate, informative customer advice.
  • Responsible for the routing, loading and unloading of inbound and outbound baggage
  • Make sure all staff complies with regulations

Youth Basketball Coach

JYL (Jewish Youth League)
05.2019 - Current
  • Coach various age groups ranging from 1st grade - 8th grade
  • Provided instruction to children and youth in fundamentals of basketball.
  • Acted as positive role model for team participants and in community.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Developed and implemented effective training and skills development strategies to improve overall team performance.
  • Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
  • Monitored athletes during events and practice to quickly identify injuries.
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Directed ambitious practice sessions to boost athletic abilities and teamwork.
  • Led team through losses and player injuries by enforcing game focus and instructing in meditation techniques.
  • Cultivated community and media relations through social media and other communication channels to support program.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.

Delivery Driver

Cleanly
05.2016 - 12.2017
  • Valet laundry service to pick up and drop off a customer's laundry
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Verified accuracy of all deliveries against order forms.
  • Managed customer inquiries and complaints in polite and professional manner.

Personal Trainer/Fitness Instructor

Independent Contactor
01.2015 - 04.2016
  • Fitness training and motivation to become fit and healthy
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Designed specific workout systems for individual clients based on performance ability.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Developed customized fitness plans for wide range of clients to expand services.
  • Demonstrated proper form and technique to prevent injury.
  • Promoted safe and inclusive environment for clients and members.

Education

Bachelor's - Liberal studies/ psychology

Wichita State University
Wichita, KS
04.2012

Associates - Business management

Lakeland college
Mattoon, IL
01.2011

Skills

  • Driving (10 years)
  • Communications
  • Problem Resolution
  • Leadership Development
  • Bilingual (English and creole)
  • Sports Coaching
  • Personal Training
  • Driving
  • Load & unload
  • Customer service
  • Leadership
  • Delivery Driver Experience

Certification

Driver's License

Personal Information

Relocation: Anywhere

Timeline

BSO Agent / Ramp Agent Supervisor

Pacific Atlantic Handling
08.2022 - 10.2023

Youth Basketball Coach

JYL (Jewish Youth League)
05.2019 - Current

Delivery Driver

Cleanly
05.2016 - 12.2017

Personal Trainer/Fitness Instructor

Independent Contactor
01.2015 - 04.2016

Bachelor's - Liberal studies/ psychology

Wichita State University

Associates - Business management

Lakeland college
James Anacreon