James Anacreon
Queens,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Great Leadership experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
BSO Agent / Ramp Agent Supervisor
Pacific Atlantic Handling
08.2022 - 10.2023
- Customer service and baggage handling
- Ramp supervisor
- Followed up on customers' inquiries to assess satisfaction with provided solutions.
- De-escalated and resolved customer complaints with punctual, polite, and professional service.
- Established strong customer relationships, building recommendations and loyalty.
- Maintained comprehensive product and service knowledge for accurate, informative customer advice.
- Responsible for the routing, loading and unloading of inbound and outbound baggage
- Make sure all staff complies with regulations
Youth Basketball Coach
JYL (Jewish Youth League)
05.2019 - Current
- Coach various age groups ranging from 1st grade - 8th grade
- Provided instruction to children and youth in fundamentals of basketball.
- Acted as positive role model for team participants and in community.
- Promoted good sportsmanship with competing teams on- and off-field.
- Developed and implemented effective training and skills development strategies to improve overall team performance.
- Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
- Monitored athletes during events and practice to quickly identify injuries.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Directed ambitious practice sessions to boost athletic abilities and teamwork.
- Led team through losses and player injuries by enforcing game focus and instructing in meditation techniques.
- Cultivated community and media relations through social media and other communication channels to support program.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Delivery Driver
Cleanly
05.2016 - 12.2017
- Valet laundry service to pick up and drop off a customer's laundry
- Completed on-time deliveries by choosing the best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Verified accuracy of all deliveries against order forms.
- Managed customer inquiries and complaints in polite and professional manner.
Personal Trainer/Fitness Instructor
Independent Contactor
01.2015 - 04.2016
- Fitness training and motivation to become fit and healthy
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Designed specific workout systems for individual clients based on performance ability.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Developed customized fitness plans for wide range of clients to expand services.
- Demonstrated proper form and technique to prevent injury.
- Promoted safe and inclusive environment for clients and members.
Education
Bachelor's - Liberal studies/ psychology
Wichita State University
Wichita, KS04.2012
Associates - Business management
Lakeland college
Mattoon, IL01.2011
Skills
- Driving (10 years)
- Communications
- Problem Resolution
- Leadership Development
- Bilingual (English and creole)
- Sports Coaching
- Personal Training
- Driving
- Load & unload
- Customer service
- Leadership
- Delivery Driver Experience
Certification
Driver's License
Personal Information
Relocation: Anywhere
Timeline
BSO Agent / Ramp Agent Supervisor
Pacific Atlantic Handling
08.2022 - 10.2023
Youth Basketball Coach
JYL (Jewish Youth League)
05.2019 - Current
Delivery Driver
Cleanly
05.2016 - 12.2017
Personal Trainer/Fitness Instructor
Independent Contactor
01.2015 - 04.2016
Bachelor's - Liberal studies/ psychology
Wichita State University
Associates - Business management
Lakeland college
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