James Anderson
Winterset,IA
Summary
Highly reliable bartender with a proven track record in customer service and staff management. Dedicated to enhancing the dining experience and developing loyal clientele through personalized service and effective communication.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender
Sports Page Bar and Grill
Winterset, IA
03.2025 - Current
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Engaged with customers to provide excellent service, enhancing their overall dining experience.
Assistant Manager
Urban Taproom and Grille
Winterset, IA
11.2023 - 03.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Trained and mentored staff on menu knowledge and customer service excellence.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Bartender
Bar Louie
Myrtle Beach, SC
01.2023 - 10.2023
- Mixed and served beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Operated cash register, processed payments, and handled cash transactions accurately.
Owner Operator
Anything Tree Care
Castle Rock, CO
02.2018 - 11.2022
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong client relationships through effective communication and personalized service options.
- Trained and mentored team members on equipment use and best practices in arboriculture.
- Developed and implemented safety protocols to protect staff and clients during tree care activities.
Bar Manager
Castle Rock Bar and Grill
Castle Rock, CO
03.2013 - 02.2018
- Managed daily bar operations, ensuring high-quality service and customer satisfaction.
- Oversaw inventory management, including ordering and stock control to minimize waste and ensure availability.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Education
Business Economics
Metropolitan State University of Denver
Denver, COSkills
- Strong multitasking
- Customer service
- Highly reliable
- Patience and tolerance
- Outgoing personality
- Food service
- Staff management
- Bar operations management
- Point of sale systems
- Mixology
Certification
Iowa Program for Alcohol Compliance Training
September 20 2024
Timeline
Bartender
Sports Page Bar and Grill
03.2025 - Current
Assistant Manager
Urban Taproom and Grille
11.2023 - 03.2025
Bartender
Bar Louie
01.2023 - 10.2023
Owner Operator
Anything Tree Care
02.2018 - 11.2022
Bar Manager
Castle Rock Bar and Grill
03.2013 - 02.2018
Business Economics
Metropolitan State University of Denver