James Andrade
Plaistow,NH
Summary
Results-oriented professional with a strong background in operations management and problem resolution. Skilled in employee development and time management, consistently delivering high-quality service and optimizing workflows to enhance efficiency and profitability.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
General Manager
1st Class Auto Body Inc.
Wakefield, MA
02.2004 - Current
- Managed daily operations to ensure efficient workflow and maintain high standards of service delivery.
- Executed cost-control measures to enhance resource allocation and drive profitability.
- Facilitated team development initiatives, focusing on skill enhancement through tailored training programs.
- Engaged with vendors to negotiate contracts that strengthened service agreements and improved pricing structures.
- Manage technicians, painter, scheduling and production workflow.
- Monitored and evaluated repair quality standards, operational efficiency, and adherence to delivery schedules.
- Evaluated and prepared damage estimates for insurers and customers.
Head Painter
Citi Auto Body
Medford, MA
03.1998 - 01.2004
- Oversaw painting operations, ensuring adherence to quality standards and customer specifications.
- Trained and mentored junior painters on techniques and safety protocols.
- Managed inventory of paints and supplies, optimizing resource allocation for projects.
- Developed and implemented efficient workflows to enhance productivity and reduce downtime.
Technical Representative
Auto Body Supply, Inc.
Boston, MA
1996 - 1998
- Provided technical support to customers, ensuring product knowledge and usage efficiency.
- Assisted clients with product selection, enhancing customer satisfaction and retention.
- Conducted training sessions for new staff on product features and troubleshooting techniques.
- Developed and maintained strong relationships with key accounts, fostering loyalty and trust.
Auto Body Technician
Lannan Chevrolet
Woburn, MA
1992 - 1996
- Executed comprehensive bodywork and paint services for diverse vehicle makes and models.
- Engaged with team members to oversee and expedite the completion of repair orders.
- Mentored in all aspects of collision repair.
Education
Associate of Arts - Collision Repair
New Hampshire Technical College
Nashua, NH06-1992
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
- Employee development
- Workflow planning
- Sound judgment
Certification
Massachusetts Auto Damage Appraiser
I-Car Platinum Certified
ASE Certified
Haz-Mat Spill Certified
Master Paint Certified
Languages
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
General Manager
1st Class Auto Body Inc.
02.2004 - Current
Head Painter
Citi Auto Body
03.1998 - 01.2004
Technical Representative
Auto Body Supply, Inc.
1996 - 1998
Auto Body Technician
Lannan Chevrolet
1992 - 1996
Associate of Arts - Collision Repair
New Hampshire Technical College