James Bachtell
Buehler's Fresh Foods
Medina,OH
44
years of professional experience
Accomplished retail manager specializing in streamlining operations and optimizing budgets. Known for enhancing store profitability through innovative strategies and comprehensive performance evaluations, ready to contribute to organizational success.
Work History
General Store Manager
11 Years 6 Months- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
- Conducted regular performance evaluations for team members, providing constructive feedback and guidance for professional development.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Enhanced store profitability by implementing effective inventory management and pricing strategies.
- Maintained a clean, safe working environment compliant with all relevant health and safety regulations.
- Streamlined operational processes to improve overall store efficiency and reduce overhead costs.
- Monitored competitor activities to identify potential threats or opportunities for growth within the market.
- Improved employee morale through regular recognition programs that rewarded top performers with incentives such as bonuses or promotions.
- Led community outreach efforts, such as charity events or local sponsorships, to enhance the store''s reputation and forge strong connections with customers.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Fresh Goods Manager
16 Years 6 Months- Managed inventory management processes, which maintained product availability and reduced waste.
- Mentored team members, fostering a culture of collaboration and continuous improvement.
- Implemented cost control measures that optimized budget allocation across departments.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Service & Facility Manger
18 Years 4 Months- Oversaw facility maintenance schedules to ensure optimal operational efficiency.
- Trained staff on equipment usage and maintenance procedures for improved performance.
- Conducted regular inspections to identify maintenance needs and prioritize repairs effectively.
- Responded to building emergencies and managed repairs.
- Investigated problems and determined appropriate remedies.
- Controlled expenses to meet budget requirements.
- Ordered, maintained and distributed supplies and inventory.
- Developed safety protocols to enhance workplace health and compliance standards.
- Implemented energy-saving initiatives to reduce operational costs and environmental impact.
Co Manager
3 Years 8 Months- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored team members on customer service best practices and product knowledge.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Collaborated with department managers to enhance store layout for improved customer experience.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
- Evaluated employee performance through regular appraisals, providing constructive feedback and identifying opportunities for professional development.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Super Kmart
2 Years 10 Months- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members, fostering a collaborative work environment.
- Analyzed sales data to identify trends, driving strategic merchandising decisions.
- Collaborated with upper management on promotional strategies, increasing store visibility and profitability.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction and loyalty.
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
Retail Operations Specialist
2 Years 5 Months- Analyzed sales data to identify trends and optimize product placement strategies for maximum visibility.
- Coordinated cross-functional teams to implement operational improvements, increasing overall efficiency.
- Streamlined inventory management processes, enhancing stock accuracy and reducing discrepancies.
- Developed and delivered training programs for new staff, fostering a culture of continuous improvement.
- Coordinated special events and product launches, attracting new clientele and generating buzz around the brand.
- Developed innovative merchandising displays that attracted customer attention and showcased key products effectively.
General Store Manager
3 Years 7 Months- Led daily operations to ensure efficient store management and customer satisfaction.
- Developed and implemented inventory control systems, reducing waste and improving stock accuracy.
- Trained and mentored staff, fostering a collaborative work environment focused on service excellence.
- Analyzed sales data to drive merchandising strategies, enhancing product placement and visibility.
- Oversaw budget management, optimizing resource allocation to meet financial targets effectively.
- Spearheaded community engagement initiatives, strengthening brand presence and customer loyalty programs.
- Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
Food Co Manager
2 Years 9 Months- Implemented inventory management practices, optimizing stock levels and reducing waste.
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Developed and executed staff schedules to enhance productivity and customer service.
- Trained and mentored team members, fostering a collaborative work environment.
Grocery Manager
1 Year 5 Months- Supervised daily operations, ensuring optimal inventory management and product availability.
- Managed vendor relationships, negotiating terms to optimize supply chain efficiency.
- Implemented strategies to enhance store layout, improving shopping experience for customers.
- Trained and mentored staff on customer service standards and operational procedures.
Night Manager
6 Years 3 Months- Supervised night operations to ensure efficient store performance and customer satisfaction.
- Managed staff scheduling, optimizing labor resources for peak hours and operational needs.
- Trained and mentored team members on safety protocols and best practices for food handling.
- Implemented inventory control measures to reduce waste and maintain product availability overnight.
Front End Utility Clerk
1 Year 7 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate inventory records through regular stock audits.
- Assisted customers with inquiries, providing prompt and knowledgeable service.
- Monitored product displays for compliance with company standards.
Education
High School Diploma
Skills
Team management
Operations management
Customer engagement
Employee development
Sales transaction management
Team development initiatives
Inventory optimization
Operational oversight
Performance evaluation
Budget planning
Profit optimization
Issue resolution
Accomplishments
Trained and promoted three Store Managers to operate other Buehler's locations.
Timeline
General Store Manager
Buehler's Fresh Foods
01.2015 - CurrentRead More
Fresh Goods Manager
Buehler's Fresh Foods
01.2010 - CurrentRead More
Service & Facility Manger
Buehler's Fresh Foods
03.2008 - CurrentRead More
Co Manager
Wal*Mart Super Center
02.2004 - 10.2007Read More
Super Kmart
Food Co Manager
03.2001 - 01.2004Read More
Retail Operations Specialist
Great Lakes Brewing
09.1998 - 02.2001Read More
General Store Manager
Hawkin's Market
10.1994 - 05.1998Read More
Food Co Manager
Twin Valu
01.1992 - 10.1994Read More
Grocery Manager
Twin Valu
08.1990 - 01.1992Read More
Night Manager
Hawkin's Market
05.1984 - 08.1990Read More
Front End Utility Clerk
Hawkin's Market
10.1982 - 05.1984Read More
Cloverleaf High School
High School Diploma
Read More