Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
James Badgley
Open To Work

James Badgley

San Tan Valley,AZ

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Operations Coordinator / Driver ManagerCustomer Product Specialist (TMS)Truck DriverCDL-A Truck DriverFleet Maintenance Coordinator / Help Desk Analyst

Location Preference

On-SiteRemoteHybrid
Location: San Tan Valley, AZ, USPhoenix, AZ
Open to relocation: Yes

Salary Range

$65000/yr - $200000/yr

Important To Me

Career advancementCompany Culture

Summary

U.S. Army veteran (Staff Sergeant) and logistics professional with 9+ years of experience spanning fleet maintenance, CDL driving, operations coordination, and Transportation Management Systems (TMS). Combines hands-on driver experience, technical systems expertise, and operational leadership within independent motor carrier and customer-facing environments. Proven ability to optimize asset utilization, manage drivers, support on-site operations, and build strong customer relationships to drive efficiency and business growth.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Operations Coordinator / Driver Manager

Badgley Express LLC
Greenville, SC
07.2021 - Current
  • Lead daily operations for an independent motor carrier, ensuring efficient utilization of equipment and on-time service delivery
  • Manage driver dispatch, scheduling, and communication to meet customer requirements and service expectations
  • Serve as a primary point of contact for customers, building strong relationships and resolving operational issues
  • Coordinate with brokers, shippers, and internal teams to maintain service performance and address challenges
  • Track and report service metrics, including delays, OS&D, and accessorial charges
  • Maintain accurate customer, load, and operational data within internal systems
  • Identify and implement process improvements to increase efficiency and reduce service disruptions
  • Support business growth by identifying additional freight and logistics opportunities

Customer Product Specialist (TMS)

Bolt System
Greenville, SC
12.2022 - 08.2023
  • Supported customers in optimizing logistics operations using Transportation Management Systems (TMS)
  • Acted as a liaison between customers and internal teams to resolve system and operational issues
  • Trained users on TMS functionality, improving adoption and operational efficiency
  • Troubleshot shipment visibility, routing, and system-related challenges
  • Collaborated with technical and operations teams to enhance system performance and user experience

Truck Driver

FreightWorks Transportation & Logistics
Greenville, SC
08.2019 - 05.2021
  • Transported freight safely while maintaining delivery schedules and service expectations
  • Maintained strong on-time performance in a high-volume environment
  • Communicated with dispatch regarding route updates, delays, and service issues
  • Performed pre- and post-trip inspections to ensure safety and compliance
  • Developed strong understanding of driver workflows, route planning, and operational challenges

CDL-A Truck Driver

Averitt Express
Knoxville, TN
09.2018 - 07.2019
  • Delivered freight while meeting strict delivery timelines and service standards
  • Maintained compliance with DOT regulations and company safety policies
  • Communicated effectively with dispatch and customers regarding delivery status
  • Conducted vehicle inspections and ensured proper load securement

Fleet Maintenance Coordinator / Help Desk Analyst

Pilot Flying J
Knoxville, TN
11.2014 - 09.2018
  • Coordinated fleet maintenance scheduling and repairs to maximize equipment uptime and asset utilization
  • Provided technical support and troubleshooting for internal systems and field operations
  • Acted as a central point of contact between drivers, maintenance vendors, and internal departments
  • Tracked maintenance records, service schedules, and repair data to ensure compliance and efficiency
  • Resolved operational and technical issues in real time to minimize downtime
  • Supported cross-functional teams in improving fleet performance and operational workflows

Staff Sergeant

U.S. Army
08.2008 - 11.2013
  • Led teams of soldiers in logistics, operations, and mission-critical tasks
  • Developed operational plans and ensured accountability of personnel and equipment
  • Trained and mentored junior soldiers in leadership, discipline, and technical skills
  • Managed supply chains, transportation, and maintenance operations under high-pressure conditions
  • Recognized for leadership, adaptability, and mission-focused results

Education

Bachelor of Science - Computer Science

Colorado Technical University
Colorado Springs, CO
07-2017

Skills

  • Leadership & Team Management (Staff Sergeant Experience)
  • On-Site Operations Coordination
  • Driver Management & Dispatch
  • Fleet Maintenance Coordination
  • Transportation Management Systems (TMS)
  • Logistics Planning & Execution
  • Customer Relationship Management
  • Service Issue Resolution (OS&D, Accessorials)
  • Cross-Functional Collaboration
  • Process Improvement & Efficiency

Certification

CDL-A - Doubles/Triples & Tanker Endorsements - 8 Years Experience

Additional Information

  • CDL-A licensed with hands-on driving experience
  • U.S. Army veteran (Staff Sergeant) with leadership and team management experience
  • Experience in fleet maintenance coordination and technical support
  • Strong understanding of transportation operations from driver, maintenance, and management perspectives
  • Proficient in dispatch systems and TMS platforms
  • Experience working in customer-facing and on-site operational environments

Timeline

Customer Product Specialist (TMS)

Bolt System
12.2022 - 08.2023

Operations Coordinator / Driver Manager

Badgley Express LLC
07.2021 - Current

Truck Driver

FreightWorks Transportation & Logistics
08.2019 - 05.2021

CDL-A Truck Driver

Averitt Express
09.2018 - 07.2019

Fleet Maintenance Coordinator / Help Desk Analyst

Pilot Flying J
11.2014 - 09.2018

Staff Sergeant

U.S. Army
08.2008 - 11.2013

Bachelor of Science - Computer Science

Colorado Technical University