James Balderas
Phoenix,AZ
Summary
Dedicated Seafood Supervisor with proven expertise in food safety, inventory management, and workplace safety. Achieved high standards in quality assurance while enhancing customer service and operational efficiency.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [roustabout/floorhand] positions. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Seafood Supervisor
Albertsons Grocery Store
Phoenix, AZ
04.2023 - Current
- Directed seafood department activities, maintaining rigorous safety protocols and quality assurance measures.
- Provided comprehensive training and mentorship on effective product handling and customer service strategies.
- Directed inventory management strategies aimed at enhancing product freshness and reducing waste.
- Designed and implemented visually appealing product displays to elevate customer interaction and boost sales.
- Managed inventory control, optimizing stock levels to reduce waste and enhance freshness.
- Conducted regular quality inspections, maintaining high standards for seafood products offered.
- Developed staff schedules to ensure adequate coverage during peak shopping hours, improving service levels.
- Oversaw daily operations in the seafood department including receiving deliveries, pricing items accurately, updating signage as needed, and ensuring proper rotations were followed consistently.
- Addressed customer complaints promptly, taking appropriate action to resolve issues while maintaining a professional demeanor at all times.
Education
Bachelor of Science - Engineering
Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZ05-2031
Skills
- Workplace safety
- Labeling compliance
- Food safety regulations
- Sanitation procedures
- Hazard analysis
- Critical control points
- Food safety
- Fixing displays
- Time management
- Problem-solving
- Multitasking and prioritizing
- Attention to detail
Accomplishments
- Supervised team of [8] staff members.
Certification
- Certified [seafood Supervisor], [Albertsons] - [3 years]
Languages
English
Native or Bilingual
Spanish
Limited Working
Japanese
Limited Working
Korean
Elementary
Timeline
Seafood Supervisor
Albertsons Grocery Store
04.2023 - Current
Bachelor of Science - Engineering
Maricopa Community Colleges, Paradise Valley Community College