Kimberly Vogel
White Water,CA
Summary
At Vons Grocery Store, I spearheaded inventory management and staff scheduling, significantly reducing waste and labor costs. My knack for fostering vendor relationships and my expertise in food safety regulations enhanced our seafood department's sales and customer satisfaction. With a strong work ethic and exceptional problem-solving abilities, I ensured quality and compliance, driving loyalty through superior customer engagement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Seafood Supervisor
Vons Grocery Store
11.2013 - Current
- Implemented effective inventory management techniques for optimal product rotation and minimal waste.
- Managed staff scheduling efficiently to provide adequate coverage during peak hours while controlling labor costs.
- Developed strong relationships with vendors to secure competitive pricing and timely deliveries on all orders.
- Increased customer satisfaction by providing exceptional seafood product knowledge and recommendations.
- Enhanced sales with eye-catching seafood displays that showcased the variety and quality of products available.
- Maintained a clean and organized seafood department, ensuring freshness and quality for customers.
- Provided training for new team members in proper handling, storage, and preparation of seafood products.
- Addressed customer complaints promptly, taking appropriate action to resolve issues while maintaining a professional demeanor at all times.
- Conducted regular audits of product labels to ensure accuracy in descriptions of contents such as weight specifications or allergen warnings.
- Cleaned and sanitized equipment, tools, and work surfaces.
- Assisted customers with product selection by making recommendations and suggestions based on customer needs.
- Interacted with customers to foster loyalty and satisfaction.
Education
GED -
Alessandro Adult School
Hemet, CA06-1999
Skills
- Workplace safety
- Labeling compliance
- Food safety regulations
- Sanitation procedures
- Fixing displays
- Rotating products
- Placing orders
- Upselling strategies
- Upselling
- Weighing items
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Superior work ethic
- Customer engagement
Accomplishments
Have a managers food handlers card
Have held my job for 12 years making customers for life.
I have knowledge in Floral department,cashiering,courtesy clerk.
Have 22 years expierence in retail sales and customer service.
Certification
- ServSafe Food Handler's Certification
- Forklift Certification
- Class C Driver's License no restriction
Timeline
Seafood Supervisor
Vons Grocery Store
11.2013 - Current
GED -
Alessandro Adult School
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