Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

James Barbee

Topeka,KS

Summary

A compassionate people person that is known for being a solid team player. Outgoing, positive demeanor and proven skills in establishing rapport. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with passion for developing relationships and growing the business.

Overview

42
42
years of professional experience

Work History

Customer Service Representative

Jacqueline's Supreme Cleaning, LLC
09.2022 - Current
  • Assist in the supervision of employees
  • Assist in Commerical, Residential and Construction clean-up
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs.

Telecommunications Technician

National Computer Systems, NCS
02.1998 - 04.2000
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Clerk/Typist

Kelly Services
11.1992 - 10.1997
  • Completed data entry information each day.
  • Prepared data by compiling and sorting information.
  • Provided diverse clerical support to business personnel.

K-Mart Disturbution

Stocker/ Forklift Driver
07.1986 - 01.1990
  • Lifted up to 80 pounds at once and used forklift to move heavier loads.
  • Conducted inventory counts by adding each item in stock and documenting in the warehouse.
  • Conducted inventory counts by adding each item in stock and documenting in assigned warehouse location.

Sales Clerk

Visions Optical Dispensary
05.1981 - 12.1984
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Kept front check out area clean and organized for efficient service.

Education

Bachelor of Arts - Ministry

New Orleans Baptist Theological Seminary
New Orleans, LA
01.2013

Associate of Arts - Graphic Communications

Louisiana Technical College
New Orleans, LA
01.2009

No Degree -

Washburn University of Topeka
Topeka, KS
05.1986

Associate of Arts -

Highland Community College
Highland, KS
01.1985

High School Diploma -

Lawrence High School
Lawrence, KS
05.1980

Skills

  • Customer Relations
  • Active Listening
  • Professional Telephone Demeanor
  • Problem-Solving Ability

Timeline

Customer Service Representative

Jacqueline's Supreme Cleaning, LLC
09.2022 - Current

Telecommunications Technician

National Computer Systems, NCS
02.1998 - 04.2000

Clerk/Typist

Kelly Services
11.1992 - 10.1997

K-Mart Disturbution

Stocker/ Forklift Driver
07.1986 - 01.1990

Sales Clerk

Visions Optical Dispensary
05.1981 - 12.1984

Bachelor of Arts - Ministry

New Orleans Baptist Theological Seminary

Associate of Arts - Graphic Communications

Louisiana Technical College

No Degree -

Washburn University of Topeka

Associate of Arts -

Highland Community College

High School Diploma -

Lawrence High School
James Barbee