Summary
Overview
Work History
Education
Skills
Timeline
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James Berube

Carmel Valley,CA

Summary

Motivated and customer-focused restaurant professional with over a year of experience at Mountain Mike’s Pizza, currently serving as Assistant Manager. Well-versed in fast-paced restaurant operations, with hands-on experience in front-of-house service, team coordination, and ensuring a positive dining experience. Known for being highly flexible, dependable, and hardworking, with a strong ability to adapt to changing needs and maintain a calm, friendly demeanor under pressure. Passionate about hospitality and dedicated to delivering excellent service with every shift.


Overview

2
2
years of professional experience

Work History

Assistant Manager

Mountain Mikes
02.2024 - Current
  • Assisted in managing daily operations to ensure smooth restaurant workflow.
  • Coordinated staff schedules, optimizing coverage during peak hours to enhance service efficiency.
  • Analyzed customer feedback to identify areas for improvement in service delivery and menu offerings.
  • Implemented training programs for new employees, improving onboarding and retention rates.
  • Supported financial processes, including cash handling and end-of-day reconciliations for accuracy.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Generated repeat business through exceptional customer service.
  • Monitored inventory levels, ensuring timely replenishment of supplies to minimize disruptions.

Event Staff Member

Holman Ranch
05.2024 - 09.2024
  • Assisted in setup and breakdown of event equipment, ensuring timely execution of schedules.
  • Collaborated with team to maintain cleanliness and organization throughout event venues.
  • Provided excellent customer service, addressing guest inquiries and resolving issues promptly.
  • Supported event coordinators in managing logistics, including seating arrangements and vendor coordination.
  • Operated audio/visual equipment to enhance presentations and entertainment during events.
  • Monitored crowd control measures to ensure safety and comfort of attendees at high-traffic events.
  • Conducted post-event evaluations to identify areas for improvement in future operations.
  • Trained new staff on operational procedures, promoting adherence to safety protocols and efficiency standards.

Water Technician

Santa Lucia Preserve
05.2023 - 09.2023
  • Operated and maintained water quality testing equipment to ensure compliance with environmental standards.
  • Conducted routine inspections of water systems, identifying potential issues for timely resolution.
  • Collaborated with team members to implement efficient maintenance schedules for water infrastructure.
  • Analyzed water samples, documenting results to support regulatory reporting and compliance efforts.
  • Developed process improvements that enhanced the efficiency of water treatment operations.
  • Engaged in ongoing learning about regulatory requirements and technological advancements in water management systems.
  • Provided exceptional customer service during interactions with residents, businesses, or other stakeholders regarding water-related inquiries or issues.

Education

Associate of Science - Business Administration

Monterey Peninsula College
Monterey, CA
12-2026

High School Diploma -

Carmel High School
Carmel-by-the-Sea, CA
06-2024

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Computer skills
  • Decision-making
  • Problem resolution
  • Organization and time management
  • Attention to detail

Timeline

Event Staff Member

Holman Ranch
05.2024 - 09.2024

Assistant Manager

Mountain Mikes
02.2024 - Current

Water Technician

Santa Lucia Preserve
05.2023 - 09.2023

Associate of Science - Business Administration

Monterey Peninsula College

High School Diploma -

Carmel High School

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