General manager specializing in operational efficiency, compliance management, and customer service. Demonstrated success in vendor management and budgeting, leading to improved team collaboration and enhanced workplace culture.
Overview
18
18
years of professional experience
Work History
General Manager
On The Border
McKinney, Texas
06.2016 - 06.2026
Oversaw daily business operations including budgeting, staffing, scheduling, inventory control, customer service, and sales to ensure operational efficiency.
Ensured compliance with health and safety regulations throughout the establishment.
Cultivated effective communication with staff members, facilitating smoother operations and collaboration.
Developed team-building activities that fostered collaboration among departments and enhanced workplace culture.
Supported management in daily operations and staff coordination tasks.
Supervised daily operations including scheduling shifts, assigning duties.
Assistant Manager
On The Border
Addison, Texas
04.2012 - 06.2016
Managed inventory tracking and ordering processes for supplies.
Managed customer service inquiries and complaints in a timely manner.
Supervised daily operations including scheduling shifts, assigning duties.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Ensured compliance with safety regulations and company policies.
Server
On The Border
Plano, Texas
02.2008 - 04.2012
Provided exceptional customer service in a fast-paced dining environment.
Collaborated with kitchen staff to ensure timely meal preparation and delivery.
Assisted in training new servers on restaurant procedures and menu items.
Performed opening and closing duties such as setting up the dining area, restocking supplies.