Summary
Overview
Work History
Education
Skills
Timeline
Generic

JAMES BEST

Birmingham,AL

Summary

Adept at workforce management and equipment handling, I have significantly enhanced team productivity and operational efficiency at Burger King and beyond. With expertise in safety procedures and a forklift operator certification, my leadership has resolved customer issues effectively, ensuring compliance and maintaining high-quality standards. My proactive approach has consistently improved processes, demonstrating reliability and exceptional communication skills. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Efficient Forklift Operator known for high productivity and ability to complete tasks efficiently. Possess specialized skills in inventory management, safety compliance, and equipment maintenance. Excel in time management, teamwork, and adaptability, ensuring smooth workflow and safe operations in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Manager

Burger King
Birmingham, AL
02.2024 - 01.2025
  • Coached, mentored and trained team members in order to improve their job performance.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Led a team of XX employees, ensuring high productivity and excellent customer service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.

Heavy Equipment Operator

Dunn Construction
Birmingham, AL
03.2021 - 02.2024
  • Operated equipment to remove debris, snow or other equipment from streets and work areas.
  • Adjusted throttles, switches and pedals to operate bulldozers, trench excavators, road graders or backhoes.
  • Completed routine inspections on vehicles.
  • Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
  • Loaded both raw materials and finished components to support manufacturing and production processes.
  • Drove and maneuvered equipment in successive passes over working areas to remove topsoil, vegetation, or rocks.
  • Operated digging and transporting equipment to efficiently fulfill project requirements.
  • Transported materials around construction sites to work locations.
  • Operated heavy equipment to demolish current structures, remove plants or trees and clear property of debris.
  • Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
  • Inspected faulty equipment to identify and address root causes.
  • Managed inventory of supplies and equipment necessary for daily operations.

Forklift Operator

Marks Brothers
BIRMINGHAM, AL
10.2019 - 03.2021
  • Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
  • Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.
  • Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
  • Operated powered industrial trucks in accordance with OSHA regulations.
  • Kept record of daily activities such as number of items moved or handled throughout the day.
  • Managed inventory and supplies to ensure materials were available when needed.

Education

GED -

WESTEND HIGH SCHOOL
Birmingham, AL

Skills

  • Marketing
  • Safety procedures
  • Time management
  • Workforce management
  • Customer service
  • Staff training and development
  • Heavy lifting
  • Chipping and mulching techniques
  • Asphalt spreading techniques
  • Daily vehicle assessments
  • Ditch digging
  • Equipment handling
  • Shipping and receiving expert
  • Material inventory
  • Forklift operator certification
  • Punctual and reliable
  • Materials movement
  • RF scanner
  • Verbal and written communication
  • Issue troubleshooting
  • Shipping operations
  • Supply chain and inventory management

Timeline

Manager

Burger King
02.2024 - 01.2025

Heavy Equipment Operator

Dunn Construction
03.2021 - 02.2024

Forklift Operator

Marks Brothers
10.2019 - 03.2021

GED -

WESTEND HIGH SCHOOL

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