Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Bice

Spring Hill

Summary

Dynamic customer service professional with a proven track record at U-Haul, excelling in active listening and critical thinking. Recognized for enhancing customer satisfaction and maintaining operational efficiency. Skilled in data entry and time management, ensuring a seamless experience for clients while upholding high standards of cleanliness and organization.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

U-Haul Moving & Storage Of Spring Hill
06.2025 - Current

-Ensure excellent customer service

-make sure equipment like truck and trailers are cleaned and inspected

-pump propane

-open and close store

-count cash and cash drawers to ensure amount of money in store is correct

-hook up trailers for customers

-do a bank deposit once a week



Dishwasher

Prime 88
09.2024 - 05.2025

-Maintaining cleanliness and sanitation of dishes, utensils, and dish area
-Supporting kitchen staff with various tasks
-Adhering to high-end restaurant standards for cleanliness and efficiency

-support kitchen staff with constant clean dishes, frying pans, etc

-Operated dishwashing equipment efficiently to ensure timely cleaning of all dishware.

-Executed proper sanitation procedures to uphold health standards in the kitchen.

Delivery Driver

Hungry Howies Pizza & Subs
10.2022 - 08.2024

-Ensured timely delivery of pizzas and excellent customer service
-Managed phone orders and performed cooking and pizza cutting tasks
-Maintained efficiency in pizza box folding operations

-Ensure cleanliness of kitchen and dish area

-Make sure coolers are stocked with soda's and drinks

Prep Cook/Dishwasher

PJ's Pizza
02.2022 - 10.2022

-Conducted prep cooking activities including making pizza, grinding cheese, making meatballs, cooking wings, etc in the morning hours
-Managed dishwashing responsibilities during evening hours
Supported kitchen operations by preparing ingredients/various foods and ensuring the cleanliness of the dishes

- clean dish area at end of night and prep area during the day

Dishwasher/Busser

Bayport Inn
12.2019 - 02.2022

- Started as a dishwasher

- ensured cleanliness of dishes in a timely matter

- would assist kitchen with clean dishes, frying pans, and prep cook duties whenever needed

-make sure dish area was cleaned and organized at end of every shift

- got bumped up to busser after a year as dishwasher

- busser duties involved making sure customers had very minimal dirty dishes on table and buss tubs made it to dishpit before they were over filled

- made sure both bars at establishment were always stocked with beer and liqour

- ensure cleanliness of restaurant of end of the night, would sweep and mop entire establishment and clean bathrooms at end of night

Education

High School Diploma -

Frank W. Springstead High Schol
Spring Hill

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Time Management
  • Multi Tasking

Timeline

Customer Service Representative

U-Haul Moving & Storage Of Spring Hill
06.2025 - Current

Dishwasher

Prime 88
09.2024 - 05.2025

Delivery Driver

Hungry Howies Pizza & Subs
10.2022 - 08.2024

Prep Cook/Dishwasher

PJ's Pizza
02.2022 - 10.2022

Dishwasher/Busser

Bayport Inn
12.2019 - 02.2022

High School Diploma -

Frank W. Springstead High Schol