James Bielicki
Villa Park,CA
Summary
Skilled Mental Health Technician with extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
55 Silver/Witty Personnel
04.2024 - Current
- Assist with Q15, Q30 and Q60 round intervals on 14 clients, ensuring round accuracy every hour through nightly audits
- Facilitate and document LMFT clinically approved groups based around trauma healing, anxiety coping strategies, anger management skills, recognizing/managing triggers and more
- Coordinate intake processes of clients including signature documentation, UA assessment, body searches, property searches
Behavioral Health Technician
Turning Tides Treatment
04.2023 - 04.2024
- Assisted a start-up with recruitment and training, hiring and onboarding over 15 new team members within the first 6 months. Supervised overnight operations, including conducting nightly audits and maintaining inventory accuracy at 98%.
Managed a caseload of up to 6 clients daily, addressing severe mental health challenges and co-occurring substance use disorders, ensuring a client engagement rate of 85% or higher.
IT Security Administrator
Resurgence Behavioral Health
06.2022 - 06.2023
- Led cybersecurity initiatives and enhanced IT infrastructure for 500 employees across 15 locations at Resurgence Behavioral Health
- Increased issue resolution times by 20% through efficient ticketing system management
- Implemented an internal company wiki, resulting in a significant reduction of end-user issues
- Provided comprehensive IT support, including hardware installation, Active Directory management, Windows Server troubleshooting, and infrastructure replacement, with a key focus on Information Security
Behavioral Health Technician
Resurgence Behavioral Health
03.2022 - 06.2022
- Completed all BHT duties and documentation within mandated timelines, achieving 100% compliance with company, state, and accrediting body requirements.
Conducted client rounds every 15–30 minutes per state protocols, documenting detailed observations (e.g., breathing patterns, positioning) in the Electronic Health Record (EHR) with 99% accuracy.
Administered detoxification protocols for up to 10 clients per shift, performed medication observation for an average of 8 clients daily, and successfully managed crisis interventions with a resolution rate of 95% in line with Company and DHCS guidelines.
Demonstrated exceptional interpersonal, communication, and problem-solving skills, fostering a compassionate and empathic approach that contributed to a 90% client satisfaction rate.
Proficient in utilizing software such as Google Suite and digital documentation systems, streamlining documentation processes by 20%.
Behavioral Health Technician
South Coast Behavioral Health
10.2020 - 06.2022
- Conducted new admission assessments and scheduled doctor visits (via DOXY or in-office) for an average of 5 clients per shift, ensuring seamless onboarding processes.
- Monitored detoxification clients with 100% adherence to medication management protocols, maintaining detailed documentation to ensure compliance with DHCS regulations and CARF/JCAHO standards.
- Assisted up to 10 clients daily with activities of daily living, providing timely crisis interventions with a 90% resolution rate, and accurately maintaining observation charts.
- Facilitated transportation for an average of 3–5 clients per day to community appointments, clinics, labs, and treatment centers, ensuring punctuality and continuity of care.
Assembly Technician
Elite Aerospace Group
11.2018 - 03.2020
- Extensive experience in aerospace assembly, specializing in helicopter, satellite, and rocket components, with a 98% precision rate in handling both small and large mechanical parts.
- Proficient in utilizing a wide range of tools, including manual and pneumatic screwdrivers, Allen wrenches, and other precision instruments, ensuring assembly accuracy within tolerances of ±0.01 mm.
- Skilled in epoxy application, stenciling, aluminum polishing, and de-burring, achieving consistent compliance with aerospace industry quality standards (e.g., AS9100).
- Delivered high-quality sub and full assemblies ahead of schedule 90% of the time, employing specialized methods such as lasering, aerospace adhesives, and helicon inserts to meet production goals.
Logistics Associate
Elite Aerospace Group
11.2018 - 03.2020
- Managed stocking processes and warehouse organization, optimizing material flow and improving efficiency by 15%, ensuring timely access to necessary supplies.
- Maintained 100% accuracy in documentation for accounting, including incoming Bills of Lading (BOLs), packing slips, lot numbers, expirations, quantities, and bin locations, reducing errors in inventory records by 20%.
- Provided detailed and timely reports on client component material counts, identifying material shortages with a 95% on-time reporting rate to support upcoming scheduled production work orders and batch tickets.
Education
Associate of Science - AS - Information Technology
Long Beach City College
Long Beach, CA08.2025
Skills
- Adaptation
- Collaborative Problem Solving
- Time Management
- Interpersonal Communication
- Effective Listening
- ADL support
- Activity monitoring
- Crisis handling
- Substance abuse experience
- Community resource navigation
- Housekeeping skills
- Mental health support
Certification
- Interpersonal Communication
- CompTIA A+
- Effective Listening
- Google Professional Workspace Administrator Specialization
Languages
English
Full Professional
Spanish
Limited Working
Interests
Martial artist and cat father of two, on the path to something greater Into reading, foreign languages, musical instruments, cooking, woodworking, painting, writing, gardening, swimming, photography, astronomy, hiking, archery, blacksmithing, and traveling
Timeline
Behavioral Health Technician
55 Silver/Witty Personnel
04.2024 - Current
Behavioral Health Technician
Turning Tides Treatment
04.2023 - 04.2024
IT Security Administrator
Resurgence Behavioral Health
06.2022 - 06.2023
Behavioral Health Technician
Resurgence Behavioral Health
03.2022 - 06.2022
Behavioral Health Technician
South Coast Behavioral Health
10.2020 - 06.2022
Assembly Technician
Elite Aerospace Group
11.2018 - 03.2020
Logistics Associate
Elite Aerospace Group
11.2018 - 03.2020
- Interpersonal Communication
- CompTIA A+
- Effective Listening
- Google Professional Workspace Administrator Specialization
Associate of Science - AS - Information Technology
Long Beach City College
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