James Black
Dry Ridge,KY
Summary
Dynamic professional with experience as a Credit Acquisition Agent at Citi Bank, excelling in credit application processing and customer service. Proven problem-solver, adept at utilizing systems like Lexis Nexis and Innovis. A licensed electrician with strong leadership skills, committed to training and supervising teams while ensuring high-quality installations.
Overview
24
24
years of professional experience
Work History
Credit Acquisition Agent
Citi Bank
07.2022 - 08.2025
- Credit initiation Judge agent for Brands Nav with 10k signing. Also trained in Brands Small Business Nav, Best Buy Nav, The Home Depot Nav, and CBR Disputes.
- Main responsibilities included credit application processing and assisting customers with their questions regarding their application.
- Also line balance for CBR Disputes where I processed Indirect CBR Disputes.
Electrician
Quinn Electric
02.2002 - 01.2022
Licensed electrician and foreman.
Complete the installation and troubleshooting of residential electric in all phases. Train and supervise apprentices.
Education
Certificate of Technical Studies - Electric
Home Builders Association of NKY
Erlanger, KYSkills
- Problem-solving skills
- Very Adaptable and ambitious to learn
- Customer service and care
- Fluent with systems Credit Initiation, Lexis Nexis, FDR, IBS, Innovis, Sawgrass, Eclipse, and E-Oscar
Timeline
Credit Acquisition Agent
Citi Bank
07.2022 - 08.2025
Electrician
Quinn Electric
02.2002 - 01.2022
Certificate of Technical Studies - Electric
Home Builders Association of NKY
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