James Bobbitt
Independence
Summary
Dedicated and dependable professional with extensive leadership experience managing retail front-end operations, supervising teams, ensuring security procedures are followed, handling cash accountability, and providing exceptional customer service. Ability to remain calm under pressure, make sound decisions, resolve conflicts, and lead with integrity. Seeking to leverage leadership, communication, problem-solving, and accountability skills in a law enforcement career while serving and protecting the community with professionalism and dedication.
Overview
4
4
years of professional experience
Work History
Front-End Manager
KVAT (Food City)
Independence, VA
05.2022 - Current
- Supervised Front-End operations, including cashiers, courtesy clerks, and customer service associates.
- Provide excellent customer service and resolve customer concerns in a courteous and efficient manner.
- Managed cash handling, safe counts, deposits, and financial transactions while ensuring compliance with company security policy.
- Oversaw customer service functions, including returns, check cashing, money orders, lottery, gift cards, and other financial services.
- Enforced company procedures for payment processing, age-restricted sales, and government assistance transactions.
- Answered incoming calls, processed deliveries, and assisted with daily operational and administrative tasks.
- Achievements:
- Customer Care certificate of accomplishment in recognition of the successful completion of exceptional service.
- Claude P. Varney Volunteerism Award for outstanding community service in 2023.
- Virginia State Best Bagger in 2023
- Associate of the Month
Education
High School Diploma -
Grayson County High School
Independence, VA05-2024
Associate of Applied Science - Criminal Justice
Wytheville Community College
Wytheville, VA05-2026
Skills
- Excellent customer service
- Organized
- Attention to Detail
- Communication skills
- Leadership skills
- Problem-solving skills
Timeline
Front-End Manager
KVAT (Food City)
05.2022 - Current
High School Diploma -
Grayson County High School
Associate of Applied Science - Criminal Justice
Wytheville Community College