James Borth
Little Rock,AR
Summary
Proven sales expert from Titan Roofing and Construction, adept in customer relationship building and sales closing, consistently achieving top performer status. Leveraged interpersonal communication skills to enhance client satisfaction and foster trust-based relationships, significantly increasing sales revenue. Skilled in negotiating and developing tailored solutions, demonstrating a strong blend of hard and soft skills.
Overview
11
11
years of professional experience
Work History
Sales Rep
Titan Roofing and Construction
05.2022 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Negotiated prices, terms of sales and service agreements.
- Developed and maintained strong working relationships with professionals within assigned territory.
Lead Gutter Technician
Tintek Gutters and Siding
01.2021 - 03.2022
- Improved customer satisfaction by providing timely and efficient gutter installation services.
- Managed multiple gutter projects concurrently, ensuring timely completion and high-quality results.
- Executed tasks within time and budget constraints.
- Installed downspouts, elbows and materials in existing and new construction homes.
- Developed strong relationships with clients, resulting in repeat business and positive referrals.
Roofing Technician
Moores Roofing
01.2014 - 01.2019
- Cleaned up work areas upon completion of projects.
- Operated variety of tools and equipment to safely and efficiently perform tasks.
- Assisted with installation of gutters and downspouts.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Applied roof coatings to protect roof and extend lifespan.
- Assessed roofs for signs of damage or wear and tear after storms.
- Supervised apprentices and helpers, offering feedback and boosting skills.
- Supported construction manager with materials, schedule, and cost information.
Education
GED -
Woodward High School
Woodward, OK05.2013
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Sales expertise
- Relationship Building
- Sales closing
Timeline
Sales Rep
Titan Roofing and Construction
05.2022 - Current
Lead Gutter Technician
Tintek Gutters and Siding
01.2021 - 03.2022
Roofing Technician
Moores Roofing
01.2014 - 01.2019
GED -
Woodward High School