James Bossard
Wilmington,DE
Summary
Experienced and customer-focused server with 2 years in the food and beverage industry, known for delivering friendly, efficient service in fast-paced environments. Skilled in multitasking, upselling, and creating positive dining experiences that lead to repeat customers. Dependable, team-oriented, and passionate about hospitality.
Overview
2
2
years of professional experience
Work History
Server
Brandywine Diner
Wilmington, DE
03.2025 - Current
- Greet and serve guests in a high-volume diner known for all-day breakfast and daily specials.
- Handle up to 8 tables at a time, ensuring quick turnarounds without sacrificing service quality.
- Memorize rotating menus and assist guests with food choices and dietary needs.
- Manage cash and credit transactions, split checks, and balance the drawer at close.
- Build rapport with regulars and tourists alike, helping to create a “home away from home” vibe.
Server
Big Fish Restaurant & Bar
Rehoboth Beach, DE
07.2023 - 10.2024
- Greeted and seated guests promptly, creating a welcoming and friendly atmosphere.
- Memorized and recited daily specials, menu items, and ingredients to assist guest choices.
- Took accurate food and beverage orders, ensuring special dietary needs and allergies were addressed.
- Delivered food and drinks efficiently, checking in regularly for refills and guest satisfaction.
- Handled 6-10 tables at a time in a fast-paced environment while maintaining top-tier service.
- Specialized in large dinner and wedding parties
- Managed cash, credit card, and mobile payments with 100% accuracy.
- Upsold appetizers, cocktails, and desserts to increase average check totals.
- Worked closely with kitchen and bar staff to coordinate timing and special requests.
- Maintained cleanliness and sanitation standards in dining areas and side stations.
- Resolved customer complaints quickly and professionally to ensure guest satisfaction.
Education
High School Diploma -
Admiral Farragut Academy
St. Petersburg, FL06-2019
Skills
- Guest Service & Hospitality
- POS Systems (Toast)
- Food & Drink Knowledge
- Upselling & Suggestive Selling
- Order Accuracy & Speed
- Cash & Credit Card Handling
- Multitasking in High-Volume Settings
- Cleanliness & Safety Standards
Timeline
Server
Brandywine Diner
03.2025 - Current
Server
Big Fish Restaurant & Bar
07.2023 - 10.2024
High School Diploma -
Admiral Farragut Academy
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