Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Project Manager
Community Based Public Safety Collective
11.2023 - Current
Achieve project deadlines by coordinating with contractors to manage performance.
Developed and initiate projects, manage costs, and monitor performance.
Support in the planning, design, and scheduling of phases for multiple CVIPI implementation projects.
Monitor and analyze project metrics to identify weaknesses
or problems and propose operational improvements
Respond to escalated project issues that may impede
project delivery and coordinate solutions.
Facilitate internal and external meetings.
Track and manage TTA budgets and contracts.
Assist with federal reporting
Liaise with project sites and consultants to ensure
effective program implementation and quality control
Violence Reduction Administrative Coordinator
The National Institute for Criminal Justice Reform
03.2022 - 11.2023
Plan and coordinate team site visits to include itinerary development and team travel arrangements
Documentation, spreadsheet and report development
Provide trainings and consultation regarding organizational development, life coaching, burnout prevention, case management and partnership development with local stakeholders, community based organizations, faith based community and elected officials
Listening session planning and facilitation with impacted community members, city leaders and stakeholders
Program development and observation for funding opportunities
Presentation and slideshow development
Conduct national site visits in partnership with each cities Office of Violence Prevention to observe community violence intervention programs for funding opportunities and organizational development.
Strategic Engagement Director
Legal Aid Justice Center
03.2017 - 03.2022
Collaborated with community members, Richmond City staff, other public agencies and private organizations to achieve juvenile justice reform within the Department of Juvenile Justice, leading to the closure of the largest Juvenile corrections facility in Virginia and facilitating statewide community forums and unique events to mobilize community stakeholders
Draft and edit correspondence between Executive leadership and community stakeholders
Prepare weekly, monthly, and quarterly grant reporting materials
Earning the trust and support of local, state, and federal representatives including Virginia congressman, Virginia Governor's office and Hampton, Newport News and Richmond City Mayors offices including the Commonwealth Attorney's office
Prepare monthly expense reports, filed fund disbursement requests and managed credit card and project expense reconciliations
Trained in media relations and campaign branding
Local television, radio/pod cast interviews with over 10 years' experience in collaborating with broadcast journalist
Increased brand visibility for multiple (for profit) and (nonprofit) organizations including features in local outlets such as Daily Press, Richmond Times Dispatch and Washington Post
Created and implemented volunteer/ intern program for Statewide Juvenile Justice campaign, hosting monthly presentations and information sessions about the organization and mission
Worked collaboratively with grassroots partners to support the building of the Statewide Credible Messenger Network
This included grassroots organizing, coalition development, providing technical support and providing professional development to returning citizens
Plans and facilitates quarterly Full Coalition meetings in order to gather community input and encourage constituent engagement with their elected officials around the issue of Juvenile Justice
Developed a community based service coordination program for youth exiting the Justice System, who are at risk of housing displacement, mental health crisis, violence and recidivism
Developed presentations and interactive workgroup sessions to include the Mayors office, Commonwealth Attorneys, Social Services, Elected Officials and impacted community
Effectively led strategic planning meetings to include the Director of Juvenile Justice and her leadership team, grassroots partners, as well as impacted community members
As a result of these meetings, we were able to break down barriers of communication and open the door to collaboration
Participated on the Beyond Bars Panel at Columbia University, where I was able to share strategies from Virginia about closing Beaumont Juvenile Correctional Center, which was the largest Juvenile prison in Virginia
Mentor Youth for RISE members and provide professional/ leadership development and emotional support when needed
Organized and conducted 'A day of learning' tour in Richmond, where we effectively partnered with local officials, minority owned construction companies, mental health professionals, educators and youth, to tour 3 different residential and commercial structures, walked through and assessed what it would take to repurpose those buildings into a secure care facility, in response to 2 new proposed facilities being built
Successfully defeated the vote to open two new Juvenile Prisons in Hampton Roads
This action was accomplished by grassroots organizing, developing a comprehensive communications strategy to include press conferences and City Council protests
Conceptualized and developed the Healthy Community Secure Care Model to replace the current state model of secure care, through a series of statewide visioning sessions
HCSC was introduced into legislation last year and received overwhelming support from officials
The policy was sent for a fiscal impact study and the report revealed that our recommendation is what's best for Virginia
(In process)
Case Manager (Violence Prevention)
VCU Health, Bridging the Gap
03.2019 - 01.2022
Enlisted the support of community stakeholders and elected officials to reduce the number of youths impacted by Gun Violence in the City of Richmond
Visit gunshot and stab wound patients daily to build rapport and offer emotional support
Provide assessment for eligibility and professional documentation of services to youth who are admitted to the hospital for gunshot and stab wounds
Monitoring and securing confidential information and medical records in compliance with HIPPA
Daily Documentation and team communication to better the care coordination for the participant
Complete intake and Individualized Service Plan with the participant and his support system
Provide service coordination to participants and their families by connecting them to community-based resources
Mentor Youth/young adult participants, ages 14-24 in areas of life skills, social emotional learning, resource mapping and boyhood to manhood etiquette
Cultivate Community Based and Professional partnerships that enhance the patient's quality of life
Collaborated with community based service providers to connect our participants and their families to housing, employment, mental health, medical and financial support.
Community Outreach Coordinator
Insert name of company
08.2014 - 03.2017
Prepared expense reports, and project expense reconciliations
Recruitment and admissions of new students into trades programs
Created and presented admissions materials to high school students, government officials, and community stakeholders which led to an increase of high school dropouts earning their high school diplomas
Implemented out of the box thinking strategies to maximize brand awareness, leading to an increase of community partnerships and new student referrals
Was selected to create a company wide best practices training video for all outreach representatives in 17 colleges across the country
Was selected to deliver the Thomas Jefferson High School graduating class of 2016 commencement speech.
Area Director
Boys & Girls Club of the Virginia Peninsula
07.2011 - 04.2014
Counseled members whose behavior, school progress, or mental impairment indicate a need for intervention and arranging for needed services
Program development and implementation for multi facility after school and summer programs serving youth ages 6-17
Consistent in exceeding company wide goals for average daily attendance and grant funding requirements
Grant writing and fund development awarded national 2011 Sony Image makers grant to start youth age photography program
Produced 3 youth leaders that won National and Regional Art competitions
Staff/volunteer recruiting, hiring, and development through weekly staff meetings and individualized professional development plans
Cultivated a relationship with local college and was able to recruit over 300 volunteers that served to execute youth after school and summer programming
Innovative presentation and outcomes reporting expert
Was asked by CEO to present program successes with organization Executive Board of Directors
In response produced and presented a 5:00 minute docu film of the program which also served as a tool for fundraising efforts
Implemented staff appreciation program that led to positive employee morale and staff retention.
Property Manager
Harbor Group Management
09.2006 - 07.2011
Introduced and monitored effective lease renewal and resident retention programs
Verified that all resident complaints were handled promptly and appropriately by recruiting and developing effective work teams and developing highly effective accountability systems
Maximized rental income while minimizing expenses through effective planning and control
Excellent rapport builder, as superior customer service proved to earn resident trust & buy in, therefore leading to a successful rent collections record
Trained and motivated leasing/maintenance staff during weekly staff meetings
Recruited and developed multiple entry level staff leading them to promotions and management positions
Conceived and executed outside the box marketing and brand awareness strategies
Leveraging community partnerships, Company bottoms lines, and marketing budgets to exceed sales goals
Planned and executed onsite military appreciation day that led to resident retention, free advertising, increase in property traffic and overall property exposure
Generated professional networks by engaging in professional, industry and government organizations such as Chamber of Commerce, Sate & Federal workforce development and professional networking groups
Managed multiple community apartment homes totaling 400+ residents.
Education
Bachelor's (progressing) in Human Services -
University of Phoenix
Richmond, VA
High School Diploma -
Hampton High School
Hampton, VA
01.2003
Skills
Project management
Effective public speaker
Budgeting and Resource control
Data collection
Superior Customer Service (10 years)
Strong Public Relations
Powerful negotiator
Quality assurance
Extremely organized
Payroll management
Servant leadership
Event planning and coordination (10 years)
Data and compliance management
Property management (8 years)
Process implementation
Staff Recruiting and Onboarding (10 years)
Strategic thinker
Strong verbal communication
Strategic Partnership Development (10 years)
Workflow Planning (10 years)
Strategic planning (8 years)
Grant Writing
Digital Marketing
Certification
Violence Prevention Professional 2019
Restorative Justice Facilitator 2020
Personal Information
Washington, DC
Atlanta, GA
Charlotte, NC
Awards
Impact Mentor Award, Legal Aid Justice Center 2017 Stop in the Name of Justice, Legal aid Justice Center 2017 Outstanding Mentor of the Year- Hampton Housing & Redevelopment Resident Council 2013 Commitment to Service Award- Boys & Girls Club of the Virginia Peninsula 2013
Timeline
Project Manager
Community Based Public Safety Collective
11.2023 - Current
Violence Reduction Administrative Coordinator
The National Institute for Criminal Justice Reform
Senior Administrative Assistant/ Community Outreach Coordinator at Community Commission for Public Safety and AccountabilitySenior Administrative Assistant/ Community Outreach Coordinator at Community Commission for Public Safety and Accountability