Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

James Brooks

Redford Charter Township,MI

Summary

Client-oriented Event Coordinator committed to making dreams come true. Skilled in working with families to plan unique events from start to finish while proactively managing risks and potential problems. Proven leader, and excellent in a supporting roll with success creating cohesive, goal-oriented teams. With several years of experience handling clients' needs and requests. As well as working well with children, having immense patience and understanding.

Overview

8
8
years of professional experience

Work History

Supervisor

Kids Empire
Farmington Hills, Michigan
03.2024 - Current
  • Supervised daily operations ensuring team adherence to safety guidelines.
  • Coordinated schedules and assignments to optimize workflow efficiency.
  • Trained new staff on operational procedures and company policies.
  • Monitored inventory levels and facilitated timely restocking processes.
  • Led team meetings to discuss operational goals and streamline processes.
  • Directed and supervised team of 15 employees in daily operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.

Party Coordinator /Store Manager

Pump It Up
Wixom, MI
02.2022 - 03.2024
  • Organized event facility, food and beverage selections and arrangements.
  • Oversaw event logistics, venue scheduling and accommodations.
  • Planned, coordinated and executed birthday parties and special events.
  • Participated in pre-event meetings to review expectations.
  • Sustained general knowledge of local area, providing transportation and accommodation information.
  • Planned and organized themed birthday parties for children and families.
  • Coordinated logistics for events, including setup and teardown activities.

After School Program Aide

The Hawk Community Center
Farmington Hills, MI
08.2022 - 06.2023
  • Encouraged creativity through arts and crafts projects.
  • Engaged students in physical activity games.
  • Helped maintain a safe learning environment for all participants.
  • Assisted with the implementation of behavior management strategies.
  • Developed positive relationships with students, parents, teachers, and administrators.
  • Collaborated with other team members to create an effective learning environment.
  • Fostered relationships to define programming needs and strengthen organizational standing.

Merchandising Specialist

Best Buy
Farmington Hills, MI
11.2017 - 11.2019
  • Created merchandise displays based on planogram.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Consistently put customers first by handling needs with sense of urgency and compassion.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Returned items to shelves and maintained organized appearance.
  • Displayed appropriate signage for products and sales promotions.
  • Printed labels and tags for for-sale merchandise.
  • Planned product displays to increase sales.
  • Recommended merchandise to customers based on needs and preferences.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Discussed merchandise needs with shift supervisors.

Education

Lakeland High School
White Lake, MI

Skills

  • Client Relations
  • Service Coordination
  • Special Events Planning
  • Meeting Support
  • Attendee Relations
  • Signage and Display Preparation
  • Inventory management
  • Customer service
  • Team leadership
  • Workflow efficiency
  • Event coordination
  • Employee training
  • Conflict resolution
  • Friendly and outgoing

Additional Information

  • Alongside the perviously stated employment, I've also coached several years of All Sports Camp at The Hawk, with an additional years teaching Kangaroo Kickers, a Intro to Soccer class for ages 3-5 starting at the Costick Activities Center, and later at The Hawk.
  • I have a high level of patience and understanding when it comes to working with children and their parents to best suite the needs of the family.
  • I am also actively the Director of Operations for Cloud 9 Special Events Tech/Digital Division. This includes running and operating a Photo Booth, Emailing clients, writing and fulfilling invoices, full and small scale production, video and photo montages, etc.

Timeline

Supervisor

Kids Empire
03.2024 - Current

After School Program Aide

The Hawk Community Center
08.2022 - 06.2023

Party Coordinator /Store Manager

Pump It Up
02.2022 - 03.2024

Merchandising Specialist

Best Buy
11.2017 - 11.2019

Lakeland High School

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