James Brownlow III
Summary
Dynamic Floor Associate with experience at HomeGoods, excelling in customer service and visual merchandising. Recognized for problem-solving abilities and maintaining safety compliance while enhancing the shopping experience. Proven track record in inventory management and team collaboration, ensuring a welcoming environment for all customers. Detail-oriented professional with experience in customer engagement and problem-solving. Skilled in safety compliance and equipment operation, contributing to effective teamwork and a clean, organized workspace. Prepared to leverage these strengths to enhance operational efficiency. While also operating dangerous vehicles such as forklifts in a safe and efficient fashion to ensure customer and store satisfactory standards.
Overview
6
6
years of professional experience
Work History
Floor Associate
HomeGoods
Morton Grove, IL
11.2024 - Current
- Provided assistance to other departments when needed.
- Adhered to all safety regulations when handling products and equipment.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Operated equipment and machinery according to safety guidelines.
Outside Yard Team Member
Menards
Morton Grove, Illinois
05.2025 - 07.2026
- Collaborated with team members to restock supplies and maintain yard cleanliness.
- Resolved customer complaints promptly in a courteous manner.
- Maintained organized outdoor displays and merchandise for customer accessibility.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Operated forklifts and pallet jacks to transport materials safely around the yard.
Floor Associate
Kohls Department Store
Morton Grove, IL
10.2022 - 05.2024
- Stocked shelves with merchandise according to company guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Ensured that aisles were neat, clean, and free from hazards at all times.
Cashier
Jewels Osco
Niles, IL
09.2020 - 03.2021
- Used suggestive selling techniques to promote add-on sales.
- Performed other duties as assigned by management.
- Discounted purchases by scanning and redeeming coupons.
Education
Some College (No Degree) -
Oakton Community College
Des Plaines, ILSkills
- Customer service
- Visual merchandising
- Equipment operation
- Inventory management
- Sales support
- Team collaboration
- Problem solving
- Customer engagement
- Attention to detail
- Safety compliance
Timeline
Outside Yard Team Member
Menards
05.2025 - 07.2026
Floor Associate
HomeGoods
11.2024 - Current
Floor Associate
Kohls Department Store
10.2022 - 05.2024
Cashier
Jewels Osco
09.2020 - 03.2021
Some College (No Degree) -
Oakton Community College