James Buie
Traverse City,MI
Summary
Detail-oriented professional with a strong focus on client needs coordination and problem-solving. Proven ability to maintain accurate records and enhance customer relationships, ensuring operational efficiency.
Overview
31
31
years of professional experience
Work History
City Letter Carrier
USPS, United States Postal Service
Traverse City, Michigan
07.2018 - Current
- Delivered mail efficiently across designated routes in diverse weather conditions.
- Engaged with customers to provide service and address inquiries effectively.
- Maintained accurate records of mail deliveries and pickups for accountability.
- Collaborated with team members to streamline sorting and delivery processes.
Guardian / Conservator
Self Employed
Traverse City, Michigan
04.2011 - Current
- Administered prescribed medications timely, adhering strictly to care plan instructions for optimal health outcomes.
- Promoted independence by facilitating self-care skills in bathing, grooming, and toileting.
- Advocated for client rights across legal, financial, and medical settings to ensure comprehensive support.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
Restaurant General Manager
Schelde's Enterprise Grille And Spirits
Traverse City, Michigan
09.2010 - 12.2017
- Oversaw daily operations of a busy restaurant and bar environment.
- Managed staff schedules to optimize coverage and efficiency.
- Implemented training programs for new employees and ongoing staff development.
- Ensured compliance with health and safety regulations throughout the establishment.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Financial management of payroll, vendors, building maintenance and operational budgets.
- Managed Catering events with 1000 plus attendees.
Kitchen Manager
Schelde's Enterprise/Fresh Water Lodge
Traverse City, Michigan
09.2009 - 09.2010
- Managed daily kitchen operations to ensure efficient food preparation and service.
- Oversaw inventory management, ordering supplies, and tracking food costs.
- Trained and supervised kitchen staff in food safety and cooking techniques.
- Developed weekly menus to reflect seasonal ingredients and customer preferences.
- Maintained cleanliness and organization of kitchen workspaces and storage areas.
Front of House Manager
Schelde's Enterprise/Blue Tractor BBQ
Traverse City, Michigan
04.2007 - 09.2009
- Managed daily operations and staff scheduling for high-volume dining environment.
- Implemented training programs to enhance team performance and productivity.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Conducted regular staff meetings to communicate updates and expectations clearly.
Restaurant Shift Manager
Schelde's Enterprise/North Peak Brewing
Traverse City, Michigan
06.2001 - 04.2007
- Supervised daily restaurant operations to ensure efficient service and customer satisfaction.
- Managed staff schedules and training to optimize team performance and coverage.
- Resolved customer complaints in a timely manner.
- Monitored cash registers during shifts to ensure accuracy of transactions.
- Collaborated with kitchen staff to streamline food preparation and service efficiency.
Restaurant Shift Manager
Wendy's
Traverse City, Michigan
02.1996 - 06.2001
- Resolved customer complaints promptly to enhance guest experiences and loyalty.
- Collaborated with kitchen staff to streamline food preparation and service efficiency.
- Organized daily activities, delegated duties to employees, handled employee concerns or issues, and addressed disciplinary matters when necessary.
Education
High School Diploma -
Traverse City Central
Traverse City, MI05-2001
Vocational - Auto Body Technician
TBA CTC
Traverse City, MI05-2001
Skills
- Detail oriented
- Client needs coordination
- Record keeping
- Customer relationship management
- Operations management
- Problem-solving
- Budget Planning
References
- Melissa schictel
- Phone: (231) 883-0495
- Fran Martin
- Phone: (231) 632-0424
- Donald Lindgren
- Phone: (231) 632-8505
- Tammy Safonia
- Phone: (231) 342-3233
Timeline
City Letter Carrier
USPS, United States Postal Service
07.2018 - Current
Guardian / Conservator
Self Employed
04.2011 - Current
Restaurant General Manager
Schelde's Enterprise Grille And Spirits
09.2010 - 12.2017
Kitchen Manager
Schelde's Enterprise/Fresh Water Lodge
09.2009 - 09.2010
Front of House Manager
Schelde's Enterprise/Blue Tractor BBQ
04.2007 - 09.2009
Restaurant Shift Manager
Schelde's Enterprise/North Peak Brewing
06.2001 - 04.2007
Restaurant Shift Manager
Wendy's
02.1996 - 06.2001
High School Diploma -
Traverse City Central
Vocational - Auto Body Technician
TBA CTC