Nicholas Gentilcore
Auburn,NY
Summary
Disciplined and dependable professional with experience in federal service and small business ownership. Recognized for reliability, strong communication skills, and relationship-building. Expertise in operations management, financial oversight, and customer service. Seeking to transition into mortgage lending, bringing accountability, attention to detail, and a strong work ethic to a client-focused financial role.
Overview
11
11
years of professional experience
Work History
City Letter Carrier
United States Postal Service, USPS
Auburn, NY
2022.12 - Current
- Independently manage assigned delivery route while meeting strict federal timelines and performance standards
- Maintain communication with customers, supervisors, and team members to ensure operational efficiency
- Handle sensitive materials with accuracy, accountability, and confidentiality
- Demonstrate reliability and discipline in a high-responsibility federal role requiring minimal supervision
- Adapt quickly to route changes, logistical challenges, and time-sensitive demands
Fiber Network Designer
Luck Grove Telecom Inc.
Syracuse, NY
2022.06 - 2022.12
- Developed wireframes and prototypes to effectively visualize and communicate design ideas.
- Participated in brainstorming sessions to generate creative solutions for client needs.
- Created product designs in alignment with specifications.
Owner/Operator
Mr. Pizza
Auburn, NY
2015.05 - 2021.08
- Managed daily operations of a pizza restaurant
- Oversaw financial performance including revenue tracking, vendor management, payroll, and cost control
- Built and maintained long-term relationships with customers, suppliers, and employees to enhance community engagement and loyalty
- Recruited, trained, and supervised staff while fostering a customer-first culture
- Ensured compliance with health regulations and local business requirements
- Streamlined operational processes to enhance efficiency and elevate customer satisfaction
Education
Advanced Regents Diploma -
Auburn High School
Auburn, NY2012-06
Some College (No Degree) - Accounting
Cayuga Community College
Auburn, NYSkills
- Relationship Building & Client Communication
- Time Management & Independent Execution
- Financial Oversight & Operational Management
- Problem Solving Under Pressure
- Team Leadership & Staff Development
- Detail-Oriented & Highly Accountable
Timeline
City Letter Carrier
United States Postal Service, USPS
2022.12 - Current
Fiber Network Designer
Luck Grove Telecom Inc.
2022.06 - 2022.12
Owner/Operator
Mr. Pizza
2015.05 - 2021.08
Advanced Regents Diploma -
Auburn High School
Some College (No Degree) - Accounting
Cayuga Community College