James Burbank
Attleboro,MA
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
24
24
years of professional experience
Work History
Account Representative
Liquid Blue Inc.
09.2001 - Current
- Manages a large portfolio of wholesale accounts, ranging from small to large retail client bases, which make up over 30% of the entire company's gross revenue.
- Organize and prepare for all tradeshows from start to finish.
- Builds relationships with internal partners to exchange best practices, effect change, and solve client challenges.
- Great knowledge of all product lines.
- Proactively completes assignments, achieves contact goals, and takes personal responsibility for accomplishing objectives on schedule.
- Responds to inquiries, suggestions, complaints, and requests in a timely, courteous, and professional manner.
- Consults with department heads and ownership on setting prices, production schedules, and discount rates.
- Provide customer feedback to product design teams so that products can be tailored to clients' needs.
- Maintained accurate records in CRM system for all client interactions.
Education
Bachelor's degree - Business Administration
Nichols College
01.2005
Skills
- Sales and service acumen
- Tradeshow organizer
- Communication
- Knowledge working in CRM software and Excel
- Able to multi task and adapt
- Sales proficiency
- Prospecting skills
- Sales expertise
- Customer Engagement
- Consultative Sales
- Goal-Oriented
- Account Management
- Interpersonal skills
- Customer service
- Self-motivation
- Strong communication
- Industry knowledge
- Problem solving
- Client retention
- Customer relationship management
Timeline
Account Representative
Liquid Blue Inc.
09.2001 - Current
Bachelor's degree - Business Administration
Nichols College
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